AV
Field Service Representative II (FSR II) – support flight demonstrations, customer service visits, training and business development. Duties include planning and executing flight demonstrations, training events, and working closely with engineering, technical support, Business Development and Program Managers to update course materials.
Worker Type Regular
Responsibilities
Perform demonstrations and training in support of AV’s product lines
Coordinate directly with all agencies and customers, internal & external, to plan and coordinate support for flight training and demonstration events
Assist in leading team to accomplish mission by providing goals to team members
Maintain extensive knowledge of AV’s products/services and current operational procedures
Work closely with Export/Trade Compliance
Represent AV’s products and services as a subject matter expert
Work with customers to understand CONOPS and shape how AV’s products provide solutions
Perform CONUS/OCONUS flight and ground demonstrations
Perform CONUS/OCONUS customer service visits
Perform Field Operations training events
Perform FSR deployments CONUS/OCONUS
Capture critical information for input into after-action reports and lessons learned databases
Other duties as assigned
Work on problems of limited scope; follow standard practices and procedures in analyzing situations
Basic Qualifications
U.S. Citizenship required with the ability to obtain US government security clearance
2 to 5 years relevant experience
3+ years of Field Operations Instructor experience
Knowledgeable in military tactics, operations, GPS and Navigation utilizing map and compass
Demonstrate above average computer skills and proficiency with office software, productivity tools, and relevant flight software
Clean driving record required
Available to travel up to 75% CONUS and/or OCONUS
High school diploma (Relevant Bachelor’s degree preferred)
Current FAA Part 107 Remote Pilot Certificate
Other Qualifications & Desired Competencies
Strong communication, active listening, judgement, decision-making, critical thinking, complex problem-solving, and presentation skills
Military experience preferred: Special Operations Forces, Infantry, Unmanned Aircraft Operations or maintenance background highly preferred
Use critical thinking to look beyond the immediate situation, explore multiple potential paths and adapt decision-making style based on the situational circumstances
Assess the degree of risk and opportunity in plans or actions and take appropriate action to mitigate them or make plans to build on the opportunity
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties, and at times be able to work autonomously
Display strong initiative and drive to accomplish goals and meet company objectives
Focus on teamwork and puts the success of the team above one's own interests
When available, assist AV main office locations with logistics, equipment preparation, and other duties necessary to accomplish AV’s mission objectives
Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis
Effectively lead, train and mentor small groups of students in meeting course objectives
Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
Physical Demands
Lift and/or move between 70-100 lbs. of cases of varying size (Frequent)
Lift up to 100 pounds as well as objects of varying sizes for shipment to & set up at various customer training sites (Occasional)
Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Constant)
Stand and/or sit for long periods of time (Frequent)
Balancing, handling, fine manipulation and grasping (Frequent)
Repeatedly throw objects up to 16lbs over shoulder (Frequent)
Good manual dexterity to assemble and disassemble product (Frequent)
Crouching, reaching and keying (Frequent)
Climbing, stooping, kneeling, feeling, overhead lifting (Occasional)
Salary The Salary Range For This Role Is $30 - $43 per hour. AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.
ITAR Requirement This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). Applicants must qualify as a U.S. person under the ITAR and the EAR, or be approved for an export license. Certain positions will require current U.S. Citizenship due to contract requirements.
Benefits AV offers an excellent benefits package including medical, dental, vision, 401(k) with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.
Who We Are We are AeroVironment (AVAV), founded in 1971, a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Based in California, AV develops advanced portfolio of UAS and missile systems used by the U.S. Department of Defense and allied military services.
What We Do Design, develop, produce and support advanced UAS and missile systems that provide real-time, airborne reconnaissance, surveillance and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industries Defense and Space Manufacturing
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Worker Type Regular
Responsibilities
Perform demonstrations and training in support of AV’s product lines
Coordinate directly with all agencies and customers, internal & external, to plan and coordinate support for flight training and demonstration events
Assist in leading team to accomplish mission by providing goals to team members
Maintain extensive knowledge of AV’s products/services and current operational procedures
Work closely with Export/Trade Compliance
Represent AV’s products and services as a subject matter expert
Work with customers to understand CONOPS and shape how AV’s products provide solutions
Perform CONUS/OCONUS flight and ground demonstrations
Perform CONUS/OCONUS customer service visits
Perform Field Operations training events
Perform FSR deployments CONUS/OCONUS
Capture critical information for input into after-action reports and lessons learned databases
Other duties as assigned
Work on problems of limited scope; follow standard practices and procedures in analyzing situations
Basic Qualifications
U.S. Citizenship required with the ability to obtain US government security clearance
2 to 5 years relevant experience
3+ years of Field Operations Instructor experience
Knowledgeable in military tactics, operations, GPS and Navigation utilizing map and compass
Demonstrate above average computer skills and proficiency with office software, productivity tools, and relevant flight software
Clean driving record required
Available to travel up to 75% CONUS and/or OCONUS
High school diploma (Relevant Bachelor’s degree preferred)
Current FAA Part 107 Remote Pilot Certificate
Other Qualifications & Desired Competencies
Strong communication, active listening, judgement, decision-making, critical thinking, complex problem-solving, and presentation skills
Military experience preferred: Special Operations Forces, Infantry, Unmanned Aircraft Operations or maintenance background highly preferred
Use critical thinking to look beyond the immediate situation, explore multiple potential paths and adapt decision-making style based on the situational circumstances
Assess the degree of risk and opportunity in plans or actions and take appropriate action to mitigate them or make plans to build on the opportunity
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties, and at times be able to work autonomously
Display strong initiative and drive to accomplish goals and meet company objectives
Focus on teamwork and puts the success of the team above one's own interests
When available, assist AV main office locations with logistics, equipment preparation, and other duties necessary to accomplish AV’s mission objectives
Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis
Effectively lead, train and mentor small groups of students in meeting course objectives
Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
Physical Demands
Lift and/or move between 70-100 lbs. of cases of varying size (Frequent)
Lift up to 100 pounds as well as objects of varying sizes for shipment to & set up at various customer training sites (Occasional)
Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Constant)
Stand and/or sit for long periods of time (Frequent)
Balancing, handling, fine manipulation and grasping (Frequent)
Repeatedly throw objects up to 16lbs over shoulder (Frequent)
Good manual dexterity to assemble and disassemble product (Frequent)
Crouching, reaching and keying (Frequent)
Climbing, stooping, kneeling, feeling, overhead lifting (Occasional)
Salary The Salary Range For This Role Is $30 - $43 per hour. AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.
ITAR Requirement This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). Applicants must qualify as a U.S. person under the ITAR and the EAR, or be approved for an export license. Certain positions will require current U.S. Citizenship due to contract requirements.
Benefits AV offers an excellent benefits package including medical, dental, vision, 401(k) with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.
Who We Are We are AeroVironment (AVAV), founded in 1971, a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Based in California, AV develops advanced portfolio of UAS and missile systems used by the U.S. Department of Defense and allied military services.
What We Do Design, develop, produce and support advanced UAS and missile systems that provide real-time, airborne reconnaissance, surveillance and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industries Defense and Space Manufacturing
Get notified about new Field Service Representative jobs in Huntsville, AL.
#J-18808-Ljbffr