Advance Auto Parts Inc.
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business through customer retention and growth. It partners with the GM to manage team members, requires expert knowledge of automotive systems and parts, and possesses the ability to source parts from numerous channels, including special order, FDO, and second source. The role also directs drivers to ensure timely and accurate delivery and is a full‑time position.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for team members
Collaborate with GM on coaching and developmental needs for team members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the commercial account manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE Certification Preferred, but not required
Physical Demands The physical demands require predominantly walking or standing. The employee must be able to talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment Work is usually performed inside; however, it may occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may be exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level is usually moderate.
Position is eligible for sales commission based on individual or store performance.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries: Motor Vehicle Manufacturing and Retail
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for team members
Collaborate with GM on coaching and developmental needs for team members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the commercial account manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE Certification Preferred, but not required
Physical Demands The physical demands require predominantly walking or standing. The employee must be able to talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment Work is usually performed inside; however, it may occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may be exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level is usually moderate.
Position is eligible for sales commission based on individual or store performance.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries: Motor Vehicle Manufacturing and Retail
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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