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Mondrian Seoul Itaewon

Skybar Operations Manager

Mondrian Seoul Itaewon, West Hollywood, California, United States, 90069

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Skybar Operations Manager Join to apply for the Skybar Operations Manager role at Mondrian Seoul Itaewon.

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Perfectly nestled in the base of the glittering Hollywood Hills, Mondrian LA has made a name for itself as an icon in its own right. Enter through Mondrian’s 30-foot mahogany doors and settle into your luxurious retreat while discovering the wild within. Welcome to a world of effortless sophistication and vibrant culture.

Job Description Under the general guidance of Skybar General Manager, perform all duties and is Responsible for coordinating and supervising all aspects of bar operations and beverage outlets, while maintaining a profitable operation and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Duties & Functions

Promote bar business and continually increase database contacts via social media and word of mouth

Actively sell tables, promote guest lists and paid general admission guests for each event

Work with Marketing to market venue and each event aligned with the Marketing Departments direction

Ensure the bar standards are consistently maintained

Ensure and promote compliance with all local liquor, health and sanitation regulations

Manage and provide direction to all bar employees on the floor during shifts and events

Hold staff accountable to uphold uniform and grooming standards to the highest level

Ensure that staff receives consistent and proper communication (verbal, email, memos etc)

Monitor departments performance with respect to the bars budget

Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales

Seek out and produce events to generate revenues for the property

Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property

Consistently monitor quality of service and product delivered on property

Collaborate on needs of departmental staff scheduling

Instruct staff in on-going training to uphold service standards

Coordinate menu sponsorship deals and menu product placement

Act as the direct liaison to the Engineering and Housekeeping Departments in regards to maintenance of the property’s functionality and overall look.

Interview employees and provide input on talent selection

Assess employee performance and provide feedback annually and throughout the year

Pay Range $65,000 to $70,000

Qualifications

High School Diploma or equivalent required

College Degree in Business, Hospitality, or Related field preferred

One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel

Enter and locate work related information using computers and/or point of sale systems

Possess a gracious, friendly, and fun demeanor

Ability to multitask, work in a fast paced environment and have a high level attention to detail

Strong verbal and written communication skills in English

Maintain positive and productive working relationships with other employees and departments

Ability to work independently and to partner with others to promote an environment of teamwork

Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relation

Physical Abilities

Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

Stand, sit, or walk for an extended period of time or for an entire work shift

Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Additional Information This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Thank you for applying! Good luck!

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