Service Advisor (Full time)

What We’re Looking For: We are seeking a motivated advisor to take our Service Department to the next level. Salary plus commission, plus great place to work. What We Offer Ongoing professional training Medical & Dental 401(k) Retirement Paid Vacation salary and commission pay plans Dynamic and supportive work environment. Responsibilities Assist customers in servicing, repairing and explaining each service need. Understanding customers' requirements and concerns; matching requirements and concerns to various service options. Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle. Keeps abreast of new products, features, accessories and attend product training as required. Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction. Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately. Qualifications Strong focus on providing excellent customer service. A high school diploma is required.

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