ecoATM | Gazelle
Company Overview
ecoATM is a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and Gazelle.com, we enable people worldwide to join the mobile device reuse revolution, moving billions of used smartphones out of the e-waste cycle and into the hands of people who lack affordable access to the latest technology.
We value our employees as our greatest strength and the key to our growth and success. When you join ecoATM you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Role Overview The Operations Team Lead position is responsible for ensuring the success of their department. The Team Lead will work closely with an Operations Supervisor and the Operations Manager. The main component of this position includes distributing work and providing support to team members to ensure all processes are completed accurately.
Responsibilities
Achieve warehouse operational objectives by implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends and proposing solutions and improvements
Monitor, assess and guide performance of team members. Escalate any personnel issues with team members to the Operations Management Team
Provide training and on-going support to team members
Review procedure documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
Continuously evaluate product flow and product handling systems and make recommendations to improve efficiencies; evaluate and recommend new equipment
Actively promote safe and healthy work environment by establishing, following, and enforcing safety standards and procedures and complying with all legal regulations
Other duties as assigned
Education & Experience
High school diploma or GED required, college coursework or degree a plus
1 - 2 years of experience in a warehouse environment working with multiple product lines and variable processes which require critical thinking and problem-solving skills
Knowledge, Skills & Abilities
Must be able to coach and mentor team members
Computer proficiency
Capable of learning details about mobile phones and consumer electronics
Able to work independently, make decisions and exercise good judgment without immediate supervision
Sense of urgency and ability to meet service level agreement and deadlines
Demonstrates complex analytical ability, initiative, and problem-solving skills
Ability to work flexible hours and different shift requirements
Dependable, trustworthy and able to work well within a team environment
Ability to identify issues and recommend creative solutions using problem -solving skills
Positive and energetic attitude
Excellent written/verbal communication skills (English and Spanish)
Physical Requirements
Lift up to 30 pounds repetitively
Stand for long periods of time
Manual dexterity necessary to operate smart phones, tablets, and laptops
Visual acuity necessary to inspect electronics equipment
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
ecoATM/Gazelle values diversity and belonging and is an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly compensated based on current market data. If you need assistance or an accommodation, please let your recruiter know.
Voluntary Self-Identification For government reporting purposes, candidates may respond to the below self-identification survey. Completion of the form is voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information provided will be kept confidential.
As set forth in ecoATM | Gazelle’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected status under any applicable law.
Disability Status and Categories
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn\'s Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
We value our employees as our greatest strength and the key to our growth and success. When you join ecoATM you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Role Overview The Operations Team Lead position is responsible for ensuring the success of their department. The Team Lead will work closely with an Operations Supervisor and the Operations Manager. The main component of this position includes distributing work and providing support to team members to ensure all processes are completed accurately.
Responsibilities
Achieve warehouse operational objectives by implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends and proposing solutions and improvements
Monitor, assess and guide performance of team members. Escalate any personnel issues with team members to the Operations Management Team
Provide training and on-going support to team members
Review procedure documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
Continuously evaluate product flow and product handling systems and make recommendations to improve efficiencies; evaluate and recommend new equipment
Actively promote safe and healthy work environment by establishing, following, and enforcing safety standards and procedures and complying with all legal regulations
Other duties as assigned
Education & Experience
High school diploma or GED required, college coursework or degree a plus
1 - 2 years of experience in a warehouse environment working with multiple product lines and variable processes which require critical thinking and problem-solving skills
Knowledge, Skills & Abilities
Must be able to coach and mentor team members
Computer proficiency
Capable of learning details about mobile phones and consumer electronics
Able to work independently, make decisions and exercise good judgment without immediate supervision
Sense of urgency and ability to meet service level agreement and deadlines
Demonstrates complex analytical ability, initiative, and problem-solving skills
Ability to work flexible hours and different shift requirements
Dependable, trustworthy and able to work well within a team environment
Ability to identify issues and recommend creative solutions using problem -solving skills
Positive and energetic attitude
Excellent written/verbal communication skills (English and Spanish)
Physical Requirements
Lift up to 30 pounds repetitively
Stand for long periods of time
Manual dexterity necessary to operate smart phones, tablets, and laptops
Visual acuity necessary to inspect electronics equipment
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
ecoATM/Gazelle values diversity and belonging and is an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly compensated based on current market data. If you need assistance or an accommodation, please let your recruiter know.
Voluntary Self-Identification For government reporting purposes, candidates may respond to the below self-identification survey. Completion of the form is voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information provided will be kept confidential.
As set forth in ecoATM | Gazelle’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected status under any applicable law.
Disability Status and Categories
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn\'s Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr