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Brink’s Inc

Lock Coordinator

Brink’s Inc, Coppell, Texas, United States, 75019

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About Brink's The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

Job Description We have an immediate opportunity for a Lock Coordinator. The Lock Coordinator will be responsible to liaise with various departments within the business and our external client base in order to manage and activate E-Locks and keys. The Lock Coordinator will process and manage requests, as well as coordinate between internal departments to ensure that locks/keys are delivered. The successful incumbent will work closely with the MAC team on a Brink’s project level. They will be the main escalation point for level 2 lock troubleshooting.

As a member of the Customer Care Team, you will:

Develop and manage lock/key inventory and service requests

Provide lock support and coaching for BNCS agents

Liaise with internal and external contacts and provide lock support to clients \ Confirm installation or start dates with service branches and our clients

Ensure eLock availability and-Lock system remains updated

Responsible for maintaining accurate lock and key databases

programming of keys and locks

Provide monthly reporting of activities

Track and escape lock issues

Participate in project planning meetings/calls

Provide lock procedural training and documentation

Maintain card access database for Head Office

Coordinate troubleshooting, installation and repair activities

What’s Next Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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