Pyramid Global Hospitality
Join to apply for the
Front Desk Supervisor
role at
Pyramid Global Hospitality .
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About Our Property
An amazing team atmosphere
A one‑of‑a‑kind (not your typical) hotel opportunity for you to work in! We have no outside guests or children.
401K after only 90 days of employment if you are at least 21 years of age
Incredible medical/dental/vision/life/AD&D/ benefits for all FT employees that will start on the first of the month following your start date, if elected
Pyramid Cares Associate Relief Fund
Education reimbursement
Jury duty & bereavement pay
Insurance available for the FUR‑Babies in your family
Up to 10 days of PTO for a FT employee on a yearly basis
7 paid holidays for FT employees
Flexible schedules for all
Cross training in any and all departments
State of the art continued training through our online courses provided for free that will never be taken away from you even if you depart
Discounted pricing on food and beverage
Hotel discounts in some of the most beautiful boutique hotels across the United States that is always growing. You can not go anywhere in the Indianapolis market to find a career like this! Come join our family at Pyramid Global Hospitality and help us give superior service to our Republic Airways family!
What you will have an opportunity to do We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world‑class property.
Your Role
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Supervise daily shift process ensuring all team members adhere to standard operating procedures
Conduct pre‑assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Work closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
Maintain the Sundries shop, keeping up with inventory and ordering as necessary
Training all new Front Desk Agents to provide exceptional customer service
Promote and sell special hotel programs
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
Be knowledgeable of all emergency procedures and policies
Maintain house bank
Communicate all pertinent information to manager on duty
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
Assist other departments as needed
What are we looking for? Qualifications
Must be available to work a flexible schedule to include nights, weekends and holidays
High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Compensation $18.00 $18.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
Referrals increase your chances of interviewing at Pyramid Global Hospitality by 2x.
Get notified about new Front Desk Supervisor jobs in
Carmel, IN .
#J-18808-Ljbffr
Front Desk Supervisor
role at
Pyramid Global Hospitality .
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About Our Property
An amazing team atmosphere
A one‑of‑a‑kind (not your typical) hotel opportunity for you to work in! We have no outside guests or children.
401K after only 90 days of employment if you are at least 21 years of age
Incredible medical/dental/vision/life/AD&D/ benefits for all FT employees that will start on the first of the month following your start date, if elected
Pyramid Cares Associate Relief Fund
Education reimbursement
Jury duty & bereavement pay
Insurance available for the FUR‑Babies in your family
Up to 10 days of PTO for a FT employee on a yearly basis
7 paid holidays for FT employees
Flexible schedules for all
Cross training in any and all departments
State of the art continued training through our online courses provided for free that will never be taken away from you even if you depart
Discounted pricing on food and beverage
Hotel discounts in some of the most beautiful boutique hotels across the United States that is always growing. You can not go anywhere in the Indianapolis market to find a career like this! Come join our family at Pyramid Global Hospitality and help us give superior service to our Republic Airways family!
What you will have an opportunity to do We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world‑class property.
Your Role
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Supervise daily shift process ensuring all team members adhere to standard operating procedures
Conduct pre‑assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Work closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
Maintain the Sundries shop, keeping up with inventory and ordering as necessary
Training all new Front Desk Agents to provide exceptional customer service
Promote and sell special hotel programs
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
Be knowledgeable of all emergency procedures and policies
Maintain house bank
Communicate all pertinent information to manager on duty
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
Assist other departments as needed
What are we looking for? Qualifications
Must be available to work a flexible schedule to include nights, weekends and holidays
High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Compensation $18.00 $18.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
Referrals increase your chances of interviewing at Pyramid Global Hospitality by 2x.
Get notified about new Front Desk Supervisor jobs in
Carmel, IN .
#J-18808-Ljbffr