Serenity Healthcare
2 days ago Be among the first 25 applicants
Help People Heal — No Medical Degree Needed
Join Serenity Healthcare as a Customer Service Representative
Looking for a job that actually makes a difference?
At Serenity Healthcare, we're on a mission to change lives through cutting-edge mental health care — and you can be part of that impact, even without a clinical background.
We believe in
compassion over credentials . If you're a great communicator, a calm problem-solver, and someone who truly cares about others, we'll give you all the training you need to succeed.
What You'll Do
As a
Customer Service Representative , you'll be the first voice someone hears when they reach out for help. Many of our potential patients are struggling — they're unsure, anxious, or nervous. That's where you come in. You'll support them with empathy, help them feel seen and heard, and guide them to take the first step in their healing journey.
This isn't just a call center job — it's an opportunity to help people change their lives.
Your Day-to-Day:
Talk with potential patients and support them through their concerns Follow up with care and confidence to help them book their first appointment Schedule, adjust, and cancel appointments as needed Be the bridge between patients and providers Explain our services and answer questions clearly and kindly Problem-solve concerns and help patients feel supported Ensure accurate patient info, insurance verification, and documentation
What We're Looking For:
High school diploma or GED One year of great customer service experience in a fast-paced environment (retail, food service, etc.) Excellent communication skills — both verbal and written Calm under pressure and a natural helper Tech-comfortable (MS Office knowledge is a plus!) Bilingual in Spanish? That's a big bonus (+$1.00/hr with assessment)
What You'll Love:
Starting pay of $16.50/hr with growth potential up to $19.50/hr in just 6 months ???? 90% covered medical, dental, and vision — yes, really 401(k) to support your future 10 PTO days + 10 paid holidays (15 PTO days after your first year!) Flexible shift hours that work with your life
Who We Are:
Serenity Healthcare helps people feel better — especially those who haven't found relief through traditional methods. Using innovative technology and a people-first approach, we bring new hope to those struggling with anxiety, depression, PTSD, and more.
We're not just changing healthcare. We're changing lives — and it all starts with a single conversation. That's where
you
come in.
Ready to be the person who helps someone take their first step toward healing?
Apply now and start your journey with Serenity.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here.This position is contingent on successfully completing a criminal background check and drug screen upon hire. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Serenity Healthcare by 2x Get notified about new Customer Service Representative jobs in
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join Serenity Healthcare as a Customer Service Representative
Looking for a job that actually makes a difference?
At Serenity Healthcare, we're on a mission to change lives through cutting-edge mental health care — and you can be part of that impact, even without a clinical background.
We believe in
compassion over credentials . If you're a great communicator, a calm problem-solver, and someone who truly cares about others, we'll give you all the training you need to succeed.
What You'll Do
As a
Customer Service Representative , you'll be the first voice someone hears when they reach out for help. Many of our potential patients are struggling — they're unsure, anxious, or nervous. That's where you come in. You'll support them with empathy, help them feel seen and heard, and guide them to take the first step in their healing journey.
This isn't just a call center job — it's an opportunity to help people change their lives.
Your Day-to-Day:
Talk with potential patients and support them through their concerns Follow up with care and confidence to help them book their first appointment Schedule, adjust, and cancel appointments as needed Be the bridge between patients and providers Explain our services and answer questions clearly and kindly Problem-solve concerns and help patients feel supported Ensure accurate patient info, insurance verification, and documentation
What We're Looking For:
High school diploma or GED One year of great customer service experience in a fast-paced environment (retail, food service, etc.) Excellent communication skills — both verbal and written Calm under pressure and a natural helper Tech-comfortable (MS Office knowledge is a plus!) Bilingual in Spanish? That's a big bonus (+$1.00/hr with assessment)
What You'll Love:
Starting pay of $16.50/hr with growth potential up to $19.50/hr in just 6 months ???? 90% covered medical, dental, and vision — yes, really 401(k) to support your future 10 PTO days + 10 paid holidays (15 PTO days after your first year!) Flexible shift hours that work with your life
Who We Are:
Serenity Healthcare helps people feel better — especially those who haven't found relief through traditional methods. Using innovative technology and a people-first approach, we bring new hope to those struggling with anxiety, depression, PTSD, and more.
We're not just changing healthcare. We're changing lives — and it all starts with a single conversation. That's where
you
come in.
Ready to be the person who helps someone take their first step toward healing?
Apply now and start your journey with Serenity.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here.This position is contingent on successfully completing a criminal background check and drug screen upon hire. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Serenity Healthcare by 2x Get notified about new Customer Service Representative jobs in
Dallas, TX . Attractions Crew Member (Flow), Netflix House - Dallas
Customer Service Representative - State Farm Agent Team Member
Carrollton, TX $48,000.00-$56,000.00 2 years ago Customer Service Agent (Hiring Immediately)
Dallas, TX $77,000.00-$109,100.00 6 days ago Customer Service Representative - State Farm Agent Team Member
Entry-Level Contact Center Agent (Full-Time)
Entry-Level Customer Service Agent (Full-Time)
Entry-Level Contact Center Job Openings (Immediately Hiring)
Full-Time On-Site Call Center Representative
Customer Relations Representative - State Farm Agent Team Member
Irving, TX $50,000.00-$80,000.00 2 years ago Work at Home Contact Center Agent (Full-Time & Part-Time) (TX)
Randall Reed's Planet Ford 635 - Customer Service Representative - No Dealership Experience Required
Work at Home Customer Service Agent (Full-Time & Part-Time) (TX)
Customer Service Representative - State Farm Agent Team Member
Future Opening: Customer Service Representative - State Farm Agent Team Member
Dallas, TX $50,000.00-$75,000.00 11 months ago Work From Home - Customer Service Coordinator - High Value Specialty Servicing
Entry-Level Telecom Customer Care Agent (Full-Time)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr