Energy Jobline ZR
IT Operations Analyst in Huntsville
Energy Jobline ZR, Huntsville, Alabama, United States, 35824
Company & Position Overview
Lakeland Industries, Inc. is seeking an IT Operations Analyst. At Lakeland Industries, we’re a team of innovators, collaborators, and problem-solvers committed to protecting people around the world. Our mission is to deliver exceptional products and services that elevate safety and customer experience. Scope Our IT Operations Analyst is a key player in ensuring smooth day-to-day technology operations across the organization. This role is ideal for a detail-oriented and service-driven professional who thrives in a fast-paced environment and enjoys solving problems that keep our business running efficiently. The IT Operations Analyst is responsible for managing and resolving IT service tickets, monitoring system performance, and supporting users across various platforms. They serve as the first line of defense for technical issues, working closely with internal teams to ensure timely and effective resolution. This role requires strong communication skills, a proactive mindset, and a commitment to delivering excellent internal customer service. If you’re passionate about keeping systems running smoothly and helping teams stay productive, we’d love to have you on board. Responsibilities Monitor and manage incoming IT service tickets, ensuring prompt response and resolution. Troubleshoot hardware, software, and network issues across the organization. Escalate complex issues to appropriate technical teams and follow through to resolution. Maintain documentation of incidents, solutions, and system changes. Support onboarding and offboarding processes, including account setup and access management. Collaborate with cross-functional teams to identify recurring issues and recommend process improvements. Assist in system updates, patches, and routine maintenance tasks. Provide proactive IT support to ensure proper setup, configuration, operation, and maintenance of all IT systems and networks. Responsible for Active Directory administration, including OU and account management, and security groups. Azure and M365 account management and email administration, including SharePoint administration, Teams support, and license management as needed. VMware administration, including implementation and maintenance of virtual servers, system updates, and backups management. Network management and troubleshooting, including security applications and cybersecurity software management. Provide end-user support for personnel and infrastructure. Collaborate with desktop, network, and system administration resources and vendors. Support local user and datacenter operations, remote office connectivity, and IT support in remote locations. Qualifications IT Degree or related Business Degree. Experience with virtual server and OS management, and network troubleshooting. 5-10 years of System Administrator experience. Active Directory administration, including Security Groups and Group Policy. SharePoint configuration and management experience. Azure, M365 and Exchange administration. VMware and vCenter experience. Veeam backup and SAN storage experience. Windows server and desktop operating systems. Firewall and switch configuration, including VPN configuration. Experience setting up and managing disaster recovery sites. Experience with perimeter hardening and monitoring. Cybersecurity experience, including managing multiple security applications. Energy Jobline is an equal opportunity employer. Interested candidates may apply through the provided process. Best of luck with your application.
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Lakeland Industries, Inc. is seeking an IT Operations Analyst. At Lakeland Industries, we’re a team of innovators, collaborators, and problem-solvers committed to protecting people around the world. Our mission is to deliver exceptional products and services that elevate safety and customer experience. Scope Our IT Operations Analyst is a key player in ensuring smooth day-to-day technology operations across the organization. This role is ideal for a detail-oriented and service-driven professional who thrives in a fast-paced environment and enjoys solving problems that keep our business running efficiently. The IT Operations Analyst is responsible for managing and resolving IT service tickets, monitoring system performance, and supporting users across various platforms. They serve as the first line of defense for technical issues, working closely with internal teams to ensure timely and effective resolution. This role requires strong communication skills, a proactive mindset, and a commitment to delivering excellent internal customer service. If you’re passionate about keeping systems running smoothly and helping teams stay productive, we’d love to have you on board. Responsibilities Monitor and manage incoming IT service tickets, ensuring prompt response and resolution. Troubleshoot hardware, software, and network issues across the organization. Escalate complex issues to appropriate technical teams and follow through to resolution. Maintain documentation of incidents, solutions, and system changes. Support onboarding and offboarding processes, including account setup and access management. Collaborate with cross-functional teams to identify recurring issues and recommend process improvements. Assist in system updates, patches, and routine maintenance tasks. Provide proactive IT support to ensure proper setup, configuration, operation, and maintenance of all IT systems and networks. Responsible for Active Directory administration, including OU and account management, and security groups. Azure and M365 account management and email administration, including SharePoint administration, Teams support, and license management as needed. VMware administration, including implementation and maintenance of virtual servers, system updates, and backups management. Network management and troubleshooting, including security applications and cybersecurity software management. Provide end-user support for personnel and infrastructure. Collaborate with desktop, network, and system administration resources and vendors. Support local user and datacenter operations, remote office connectivity, and IT support in remote locations. Qualifications IT Degree or related Business Degree. Experience with virtual server and OS management, and network troubleshooting. 5-10 years of System Administrator experience. Active Directory administration, including Security Groups and Group Policy. SharePoint configuration and management experience. Azure, M365 and Exchange administration. VMware and vCenter experience. Veeam backup and SAN storage experience. Windows server and desktop operating systems. Firewall and switch configuration, including VPN configuration. Experience setting up and managing disaster recovery sites. Experience with perimeter hardening and monitoring. Cybersecurity experience, including managing multiple security applications. Energy Jobline is an equal opportunity employer. Interested candidates may apply through the provided process. Best of luck with your application.
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