OpenWorks | Facility Management
1 day ago Be among the first 25 applicants
About the Company
About the Company
Openworks is a dynamic and innovative company that prides itself on fostering a culture of continuous learning and development. With 40 years in business, OpenWorks has earned year-over-year recognition on the Inc. 5000 and Franchise 500 fastest-growing organizations list. We are committed to empowering our employees and enhancing their skills to drive success in all aspects of sales and customer engagement.
About The Role
OpenWorks is seeking a proactive and results-driven Field Performance Manager to drive franchise success through account growth, retention, and operational excellence. In this role, you'll serve as a trusted partner to franchisees, ensuring customer satisfaction, delivering impactful training, and implementing performance strategies that exceed scorecard requirements. You'll be the cornerstone of franchise support – building relationships, solving problems, and helping our partners thrive.
What You'll Do
Foster account growth and retention by ensuring exceptional service delivery and proactive issue resolution. Conduct training and development programs to help franchisees meet and exceed operational and quality standards. Oversee customer and franchisee satisfaction, developing and implementing improvement initiatives when needed. Conduct audits, quality assurance visits, and provide tactical support to drive operational excellence.
What We're Looking For
Bachelor's degree in business, management, or related field; or equivalent combination of education and experience. 5+ years of experience in the janitorial or facility services industry (particularly within a franchise model). Proven ability to build and maintain strong relationships with a diverse range of stakeholders. Strong skills in CRM tools and MS Office Suite; excellent organizational and problem-solving abilities. A team player who is detail-oriented, solution-focused, and demonstrates integrity and assertiveness. Willingness to travel 60–75% within the assigned market.
Why Join Us?
Earn recognition and rewards for performance, including bonuses, commissions, and President's Club eligibility. Contribute to projects and initiatives that directly shape our company's success. Collaborate with diverse teams and stakeholders across the organization. Enjoy competitive pay, full benefits, mileage reimbursement, and career growth in a forward-thinking, inclusive environment.
OpenWorks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at OpenWorks | Facility Management by 2x Sign in to set job alerts for “Performance Manager” roles.
New York, NY $70,000.00-$100,000.00 1 month ago New York City Metropolitan Area 18 hours ago New York, NY $98,700.00-$207,680.00 2 weeks ago New York, NY $70,000.00-$150,000.00 1 month ago New York City Metropolitan Area 1 week ago Account Executive, Field Sales & Training - Northeast (ULTA)
New York, NY $70,000.00-$85,000.00 1 week ago Director of Performance Marketing- REMOTE
United States $150,000.00-$175,000.00 1 month ago New York, NY $190,000.00-$225,000.00 1 month ago Fairfield, NJ $120,200.00-$220,752.00 2 weeks ago Growth Marketing Manager (B2B Performance Focus)
New York, NY $170,000.00-$190,000.00 3 weeks ago New York, NY $148,000.00-$222,000.00 3 weeks ago New York, NY $70,000.00-$75,000.00 3 weeks ago New York City Metropolitan Area 1 week ago Future Retail Strategy and Innovation Consultant
New York City Metropolitan Area $80,000.00-$90,000.00 2 weeks ago New York, NY $110,000.00-$125,000.00 1 month ago New York City Metropolitan Area $85,000.00-$100,000.00 2 weeks ago New York City Metropolitan Area $160,000.00-$185,000.00 1 week ago New York, NY $143,000.00-$165,000.00 1 week ago Business Analyst with PolicyCenter- Remote
New York, NY $90,000.00-$120,000.00 1 month ago Senior Real Time Adherence Analyst - Remote Possible
New York, NY $56,160.00-$99,360.00 3 weeks ago New York, NY $116,900.00-$217,100.00 3 weeks ago New York, NY $104,300.00-$193,700.00 2 weeks ago Executive Business Development Manager - Remote
New York, NY $80,000.00-$85,000.00 3 weeks ago New York, NY $100,000.00-$130,000.00 1 week ago Total Rewards - Client Manager, Major Market
New York City Metropolitan Area $71,400.00-$111,500.00 2 weeks ago New York City Metropolitan Area $140,000.00-$160,000.00 1 month ago New York, NY $70,000.00-$95,000.00 3 days ago New York, NY $85,000.00-$95,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
About the Company
Openworks is a dynamic and innovative company that prides itself on fostering a culture of continuous learning and development. With 40 years in business, OpenWorks has earned year-over-year recognition on the Inc. 5000 and Franchise 500 fastest-growing organizations list. We are committed to empowering our employees and enhancing their skills to drive success in all aspects of sales and customer engagement.
About The Role
OpenWorks is seeking a proactive and results-driven Field Performance Manager to drive franchise success through account growth, retention, and operational excellence. In this role, you'll serve as a trusted partner to franchisees, ensuring customer satisfaction, delivering impactful training, and implementing performance strategies that exceed scorecard requirements. You'll be the cornerstone of franchise support – building relationships, solving problems, and helping our partners thrive.
What You'll Do
Foster account growth and retention by ensuring exceptional service delivery and proactive issue resolution. Conduct training and development programs to help franchisees meet and exceed operational and quality standards. Oversee customer and franchisee satisfaction, developing and implementing improvement initiatives when needed. Conduct audits, quality assurance visits, and provide tactical support to drive operational excellence.
What We're Looking For
Bachelor's degree in business, management, or related field; or equivalent combination of education and experience. 5+ years of experience in the janitorial or facility services industry (particularly within a franchise model). Proven ability to build and maintain strong relationships with a diverse range of stakeholders. Strong skills in CRM tools and MS Office Suite; excellent organizational and problem-solving abilities. A team player who is detail-oriented, solution-focused, and demonstrates integrity and assertiveness. Willingness to travel 60–75% within the assigned market.
Why Join Us?
Earn recognition and rewards for performance, including bonuses, commissions, and President's Club eligibility. Contribute to projects and initiatives that directly shape our company's success. Collaborate with diverse teams and stakeholders across the organization. Enjoy competitive pay, full benefits, mileage reimbursement, and career growth in a forward-thinking, inclusive environment.
OpenWorks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at OpenWorks | Facility Management by 2x Sign in to set job alerts for “Performance Manager” roles.
New York, NY $70,000.00-$100,000.00 1 month ago New York City Metropolitan Area 18 hours ago New York, NY $98,700.00-$207,680.00 2 weeks ago New York, NY $70,000.00-$150,000.00 1 month ago New York City Metropolitan Area 1 week ago Account Executive, Field Sales & Training - Northeast (ULTA)
New York, NY $70,000.00-$85,000.00 1 week ago Director of Performance Marketing- REMOTE
United States $150,000.00-$175,000.00 1 month ago New York, NY $190,000.00-$225,000.00 1 month ago Fairfield, NJ $120,200.00-$220,752.00 2 weeks ago Growth Marketing Manager (B2B Performance Focus)
New York, NY $170,000.00-$190,000.00 3 weeks ago New York, NY $148,000.00-$222,000.00 3 weeks ago New York, NY $70,000.00-$75,000.00 3 weeks ago New York City Metropolitan Area 1 week ago Future Retail Strategy and Innovation Consultant
New York City Metropolitan Area $80,000.00-$90,000.00 2 weeks ago New York, NY $110,000.00-$125,000.00 1 month ago New York City Metropolitan Area $85,000.00-$100,000.00 2 weeks ago New York City Metropolitan Area $160,000.00-$185,000.00 1 week ago New York, NY $143,000.00-$165,000.00 1 week ago Business Analyst with PolicyCenter- Remote
New York, NY $90,000.00-$120,000.00 1 month ago Senior Real Time Adherence Analyst - Remote Possible
New York, NY $56,160.00-$99,360.00 3 weeks ago New York, NY $116,900.00-$217,100.00 3 weeks ago New York, NY $104,300.00-$193,700.00 2 weeks ago Executive Business Development Manager - Remote
New York, NY $80,000.00-$85,000.00 3 weeks ago New York, NY $100,000.00-$130,000.00 1 week ago Total Rewards - Client Manager, Major Market
New York City Metropolitan Area $71,400.00-$111,500.00 2 weeks ago New York City Metropolitan Area $140,000.00-$160,000.00 1 month ago New York, NY $70,000.00-$95,000.00 3 days ago New York, NY $85,000.00-$95,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr