Kroger
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CUSTOMER SVC/DEPT MANAGER ON DECK
role at
Kroger . Complete a 4-12 week program (internal 4-6, external 8-12) to prepare for a department manager position. Travel within the division to train and provide relief. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Achieve sales and profit goals and monitor quality assurance standards. Direct and supervise all department functions and activities. Support day-to-day customer service operations. Embrace a full, friendly approach and encourage associates to deliver excellent service. Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include: Collaborate with associates and promote teamwork to achieve goals Set performance goals and empower associates Manage scheduling to handle customer volume Adhere to laws, guidelines, and safety regulations Create a welcoming environment for customers Develop and implement a business plan Execute sales promotions and stay current on ads Maintain inventory awareness and manage pricing Supervise inventory processes and control expenses Train staff on inventory and ordering systems Ensure proper temperatures and safety procedures Inspect equipment and address safety risks Supervise and coach staff, conduct performance reviews Qualifications: Excellent communication skills Ability to handle stress Basic math skills Desired: High School Diploma or GED From a small Cincinnati grocery store, Kroger has grown into the nation's largest grocer with nearly 2,800 stores. We value diversity and aim to create positive experiences for customers, communities, and employees. We offer comprehensive benefits, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. Apply today to join our Kroger family!
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CUSTOMER SVC/DEPT MANAGER ON DECK
role at
Kroger . Complete a 4-12 week program (internal 4-6, external 8-12) to prepare for a department manager position. Travel within the division to train and provide relief. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Achieve sales and profit goals and monitor quality assurance standards. Direct and supervise all department functions and activities. Support day-to-day customer service operations. Embrace a full, friendly approach and encourage associates to deliver excellent service. Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include: Collaborate with associates and promote teamwork to achieve goals Set performance goals and empower associates Manage scheduling to handle customer volume Adhere to laws, guidelines, and safety regulations Create a welcoming environment for customers Develop and implement a business plan Execute sales promotions and stay current on ads Maintain inventory awareness and manage pricing Supervise inventory processes and control expenses Train staff on inventory and ordering systems Ensure proper temperatures and safety procedures Inspect equipment and address safety risks Supervise and coach staff, conduct performance reviews Qualifications: Excellent communication skills Ability to handle stress Basic math skills Desired: High School Diploma or GED From a small Cincinnati grocery store, Kroger has grown into the nation's largest grocer with nearly 2,800 stores. We value diversity and aim to create positive experiences for customers, communities, and employees. We offer comprehensive benefits, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. Apply today to join our Kroger family!
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