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Baton Rouge General

Program Manager - BRGP

Baton Rouge General, Baton Rouge, Louisiana, us, 70873

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JOB PURPOSE & MISSION Responsible for the day-to-day management, operation and accountability for a functional area. Makes decisions that could seriously affect the division, department and/or GHS System’s financial and performance objectives and strategic results. Develops and monitors the budget for area. Direct reports may include supervisors, and/or staff employees including responsibility for performance reviews, hiring, disciplinary actions and terminations. Performs duties for the age population served, as defined department’s scope of service. Essential Job Functions include, but are not limited to: Ensures that objectives of the department or area of responsibility are administered.

Ensures that established priorities for department are carried out on a daily basis. Ensures that goals and objectives of the department are consistent with the GHS’s philosophy. Ensures that departmental measures for processes and expectations are carried out on a daily basis. Uses alternative methods of providing services to reduce department-operating costs. Coordinates staffing needs of the department with regards to market/seasonal changes.

Maintains an organized department to ensure efficiency, accuracy of work, and information flow.

Monitors department operations and recommends changes as needed. Ensures the efficient operation of the department. Utilizes available staff to maximize the effectiveness of the work performed. Reviews the compilation and analysis of department data as necessary.

Demonstrates effectiveness in directing the activities of the department.

Ensures staff members adhere to policies and procedures necessary to achieve department objectives. Establishes and maintains an effective working relationship with management and other departments. Maintains an effective performance improvement program. Manages supervisory and department staff members.

Demonstrates effectiveness in controlling the daily activities of the department.

Reviews the daily productivity of the department. Provides management and policy interpretation to supervisors. Communicates effectively and expresses information clearly. Encourages staff participation and communication in decision-making. Exhibits responsiveness to others in the organization at all levels.

Manages the day-to-day operations of clinic staff and business office.

Works through supervisors within clinic to ensure effective and efficient processes are developed and followed. Coordinates interviews and hires to maintain proper staffing, initiates and follows up on disciplinary procedures or terminations when necessary. Ensures new employees are oriented to clinic operation, policies and procedures and trained using appropriate training protocols and training checklists. Ensures performance reviews for all clinic staff are completed prior to due dates. Ensures all control logs and other documentation are maintained according to established guidelines. Ensures charges, payment and adjustments of computer totals are reconciled to appropriate manual logs and bank deposits on a daily basis.

Prepares clinic’s operating and capital budgets in accordance with organizational goals and monitors adherence.

Prepares annual operating and capital budgets in conjunction with clinic physicians and/or BRGP management. Compares actual performance to established budgets and completes monthly budget variance analysis, reports and explanations. Reports or alerts management of any trends or problems that need to be addressed by the corporate office.

Performs all other duties as assigned. HIPAA & SAFETY REQUIREMENTS HIPAA -

Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: electronic medical records with limit to job function, patients demographics, information related to patient location relating to information given/excluded from the media. SAFETY -

Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, exposure control plans, hand washing, environmental rounds to ensure safety. JOB REQUIREMENTS Experience Required: 2 to 5 years of experience in physician clinic management or another healthcare related field Preferred: prior experience with Epic Education Required: None Preferred: College degree Certifications & Licensure Required: Current LPN or RN license Special Skills or Knowledge Possesses the ability to deal tactfully with physicians, personnel, patients, family members, visitors and the general public. Must have knowledge of information systems design and operations. Must be able to do extensive walking and standing.

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