Ethos Veterinary Health
DVSC- North Dallas, Veterinary Client Service Representative
Ethos Veterinary Health, Dallas, Texas, United States, 75215
Overview
Veterinary Client Service Representative Are you a compassionate, enthusiastic "people person" with a love for animals? Dallas Veterinary Surgical Center (DVSC) is seeking a dedicated professional who will thrive in a team-focused atmosphere and is committed to delivering top-tier patient care and excel in providing exceptional client service. For over 30 years, DVSC has been a trusted surgical resource for veterinarians across the Dallas-Fort Worth area. We specialize in advanced diagnostics and cutting-edge surgical treatments for dogs and cats, including neurologic, orthopedic, soft tissue, and minimally invasive procedures. With state-of-the-art equipment and groundbreaking techniques, we set the standard for veterinary excellence. Our North Dallas location is expanding, and we’re excited to welcome a Veterinary Client Service Representative to our team. If you're ready to be part of a practice that values expertise, compassion, and innovation, we want to hear from you! Compensation: $19-$21 hourly, based on experience Schedule: Four 10-hour shifts NO WEEKENDS! About the Role
As a
Client Service Representative , you will play a crucial role in supporting our hospital while welcoming and assisting our guests. What You’ll Do
Client Interaction:
Greet clients warmly, schedule appointments, and manage check-ins. Administrative Support:
Prepare forms and certificates, file and retrieve medical records, and maintain cleanliness of the reception area. Billing and Payments:
Perform basic invoicing, billing, and account procedures. Phone Management:
Answer and direct calls through a multi-phone line system. Liaison Work:
Coordinate with referring veterinary facilities to request necessary records and information. Record Keeping:
Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail. What We’re Looking For
Exceptional First Impressions:
Outstanding communication and customer service skills; ability to ensure clients and referring veterinarians feel valued and supported. Adaptability and Multitasking:
Thrive in a fast-paced environment and navigate unexpected situations with ease. Customer Service Excellence:
Build positive relationships and deliver an exceptional client experience. Flexibility and Adaptability:
Be a team player who thrives in a collaborative environment and handles unanticipated tasks gracefully. Language:
Fluent English skills (speaking & reading) are required; fluency in multiple languages is a plus. Benefits Include
401(k) with matching Health, Dental, and Vision insurance Health Savings Account (HSA) / Flexible Spending Account (FSA) Life and Disability insurance PTO and Holidays Employee Assistance Program and Discounts (including Pet Discount) Professional development and tuition assistance – ask us about the Ethos CSR Certificate Program! Uniform stipend Join us at DVSC, where your expertise will be valued, your ideas heard, and your career nurtured in an environment dedicated to both excellence and compassion. Apply today to become a part of a team that’s committed to helping pets and the people who love them! For more information about our hospital, please visit
https://dvsc.com About Ethos Veterinary Health
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by law. All employment is decided based on qualifications, competence, merit, and business need. RVT, Registered Veterinary Technician, CVT, Licensed Veterinary Technician, Credentialed Veterinary Technician, Veterinary Technician, Vet Tech, Technician Assistant, Kennel Assistant, Animal Assistant, Veterinary Nurse, Vet Nurse.
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Veterinary Client Service Representative Are you a compassionate, enthusiastic "people person" with a love for animals? Dallas Veterinary Surgical Center (DVSC) is seeking a dedicated professional who will thrive in a team-focused atmosphere and is committed to delivering top-tier patient care and excel in providing exceptional client service. For over 30 years, DVSC has been a trusted surgical resource for veterinarians across the Dallas-Fort Worth area. We specialize in advanced diagnostics and cutting-edge surgical treatments for dogs and cats, including neurologic, orthopedic, soft tissue, and minimally invasive procedures. With state-of-the-art equipment and groundbreaking techniques, we set the standard for veterinary excellence. Our North Dallas location is expanding, and we’re excited to welcome a Veterinary Client Service Representative to our team. If you're ready to be part of a practice that values expertise, compassion, and innovation, we want to hear from you! Compensation: $19-$21 hourly, based on experience Schedule: Four 10-hour shifts NO WEEKENDS! About the Role
As a
Client Service Representative , you will play a crucial role in supporting our hospital while welcoming and assisting our guests. What You’ll Do
Client Interaction:
Greet clients warmly, schedule appointments, and manage check-ins. Administrative Support:
Prepare forms and certificates, file and retrieve medical records, and maintain cleanliness of the reception area. Billing and Payments:
Perform basic invoicing, billing, and account procedures. Phone Management:
Answer and direct calls through a multi-phone line system. Liaison Work:
Coordinate with referring veterinary facilities to request necessary records and information. Record Keeping:
Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail. What We’re Looking For
Exceptional First Impressions:
Outstanding communication and customer service skills; ability to ensure clients and referring veterinarians feel valued and supported. Adaptability and Multitasking:
Thrive in a fast-paced environment and navigate unexpected situations with ease. Customer Service Excellence:
Build positive relationships and deliver an exceptional client experience. Flexibility and Adaptability:
Be a team player who thrives in a collaborative environment and handles unanticipated tasks gracefully. Language:
Fluent English skills (speaking & reading) are required; fluency in multiple languages is a plus. Benefits Include
401(k) with matching Health, Dental, and Vision insurance Health Savings Account (HSA) / Flexible Spending Account (FSA) Life and Disability insurance PTO and Holidays Employee Assistance Program and Discounts (including Pet Discount) Professional development and tuition assistance – ask us about the Ethos CSR Certificate Program! Uniform stipend Join us at DVSC, where your expertise will be valued, your ideas heard, and your career nurtured in an environment dedicated to both excellence and compassion. Apply today to become a part of a team that’s committed to helping pets and the people who love them! For more information about our hospital, please visit
https://dvsc.com About Ethos Veterinary Health
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by law. All employment is decided based on qualifications, competence, merit, and business need. RVT, Registered Veterinary Technician, CVT, Licensed Veterinary Technician, Credentialed Veterinary Technician, Veterinary Technician, Vet Tech, Technician Assistant, Kennel Assistant, Animal Assistant, Veterinary Nurse, Vet Nurse.
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