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LensCrafters

LensCrafters - Licensed Optician - Rochester, NY

LensCrafters, Rochester, New York, United States

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LensCrafters - Licensed Optician - Rochester, NY Requisition ID: 905933 Store #: 000617 LensCrafters Position: Full-time

Join LensCrafters, a part of EssilorLuxottica, to deliver exceptional eye care and advanced optical technology in a community‑focused setting. The Licensed Optician helps establish LensCrafters as the premier destination for vision needs, delivering legendary customer service and high‑quality eyewear that exceeds expectations.

Major Duties & Responsibilities

Welcome all customers and set expectations.

Custom‑fit glasses and precisely place prescription in lenses.

Lead optical acumen, take measurements, adjust/fit eyewear with attention to detail.

Assist team with complex product needs & prescriptions.

Use technology accurately under time pressure, maintaining exceptional product knowledge.

Proactively identify root causes of issues, ensuring customer satisfaction.

Multitask, prioritize and manage time with competing priorities.

Achieve brand KPIs and competencies.

Maintain store appearance and safety practices.

Demonstrate self‑motivation, continuous learning, and adherence to company policies.

Basic Qualifications

High school graduate or equivalent.

State licensure.

Optical dispensing experience.

Strong customer service skills: communicator, listener & team builder.

Knowledge of current store merchandise.

Basic math skills.

Awareness of current fashion trends.

Selling skills – ability to use & carry an iPad/tablet.

Familiarity with POS, computers & calculators.

Embrace new technology & change.

Preferred Qualifications

Previous customer service & retail experience.

Pay Range $25.08 - $33.49 per hour (location based).

Benefits Competitive bonus and/or commission, health care, retirement savings, paid time off/vacation, employee discounts.

Equal Opportunity Statement EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to protected characteristics.

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