Bestcare Treatment Services
Recovery Mentor - Jefferson BHRN
Bestcare Treatment Services, Madras, Oregon, United States, 97741
Job Summary
Recovery Mentors are a critical part of the SUD Treatment Team and work with SUD clients who are attempting to engage in recovery or in early stages of recovery. The majority of clients who are assigned Recovery Mentor services are involved in our intensive outpatient/Day Treatment program; some are waiting for a residential treatment bed or are stepping down from residential treatment into the Day Treatment program. Recovery Mentors are not counselors or clinicians but provide supports that counselors cannot offer. Working with supervisors, Recovery Mentors design and implement education, referral, and parent components of the program and help facilitate classes, support groups, and group activities. They maintain a personal recovery program and model recovery‑appropriate behavior.
Essential Functions
Participates and provides recovery coaching to people involved with BestCare Treatment Services using the following methods for engagement with clients:
Makes regular telephone contact, including talking with clients who need support and are feeling prone to relapse; reminder calls for assessments, groups, individual sessions; outreach to clients who missed group or individual services to attempt reengagement.
Provides client transportation (when approved by supervisor): transporting clients to and from treatment services, detox or residential treatment, and other appointments.
Provides recovery coaching during activities.
Makes home visits on a limited basis, with supervisor approval.
Attends sober support meetings, or other sober activities, in the community with clients.
Helps monitor and stay connected to clients who are in residential (and detox) to help with reengagement upon discharge.
Takes individuals or groups of clients to 12‑Step meetings and/or clean and sober activities as appropriate.
Provides case management services including referrals to resources (e.g., food bank, primary care, education, housing).
Assists with prep and clean‑up for evening groups.
Provides individual, couples, and family support.
Assists clinicians in groups at the office, jail, etc., providing backup in groups and other treatment activities.
Helps clients develop and connect to non‑using recovery activities.
Maintains case notes of client contact within agency documentation timelines in the EHR.
Assists the SUD team with urine drug testing if needed.
Completes attendance sheets, required report forms, and reports client participation to Supervisor.
Other related duties as assigned by supervisor or Program Manager.
Organizational Responsibilities
Performs work in alignment with BestCare’s mission, vision, and values.
Supports the organization’s commitment to inclusivity, equity, open‑mindedness, cultural awareness, compassion, and respect.
Strives to meet Program/Department goals and supports the organization’s strategic goals.
Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies.
Maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon statutes.
Attends required program/staff meetings and completes assigned training timely.
Ensures any required certifications and/or licenses are kept current.
Works independently and as a positive, collaborative team member.
Performs other organizational duties as needed.
Required Competencies
Knowledge of alcohol and drug addiction and detoxification, community resources and recovery programs.
Strong harm‑reduction approach.
Clear, concise oral and written communication.
Maintenance of documentation in the EMR program.
Vital signs assessment (blood pressure, heart rate, temperature, weight).
Effectiveness and respect in a diverse, multicultural environment.
Independent work and positive team collaboration.
Crisis judgment and crisis response.
Team collaboration for a healthy treatment milieu.
Proficiency in MS Office 365, EHR platform, databases, virtual meeting platforms.
Strong interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Excellent time management and deadline‑meeting skills.
Critical thinking skills.
Strict confidentiality per HIPAA, 42 CFR, Oregon statutes, and BCTS policies.
Positive relationship building.
Conflict resolution and anger/fear/hostility/violence management.
Qualifications Education and Experience Requirements High School Diploma (or equivalent). Must have personal lived experience with Substance Use Disorder and have maintained continuous recovery for the previous two (2) years at the time of hire.
Licenses and Certifications
CRM‑I certification or eligibility/commitment to obtain within 6 months of hiring.
PSS or other THW certification or ability/commitment to obtain within 6 months of hiring.
Current CPR and First Aid certification, or commitment to obtain within 60 days of hiring.
Valid Oregon Driver License and insurable under the organization’s auto liability coverage policy.
Preferred
Bilingual in English/Spanish.
Previous training, experience, or knowledge of addiction treatment.
Salary $18.00–$23.62 per hour.
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Essential Functions
Participates and provides recovery coaching to people involved with BestCare Treatment Services using the following methods for engagement with clients:
Makes regular telephone contact, including talking with clients who need support and are feeling prone to relapse; reminder calls for assessments, groups, individual sessions; outreach to clients who missed group or individual services to attempt reengagement.
Provides client transportation (when approved by supervisor): transporting clients to and from treatment services, detox or residential treatment, and other appointments.
Provides recovery coaching during activities.
Makes home visits on a limited basis, with supervisor approval.
Attends sober support meetings, or other sober activities, in the community with clients.
Helps monitor and stay connected to clients who are in residential (and detox) to help with reengagement upon discharge.
Takes individuals or groups of clients to 12‑Step meetings and/or clean and sober activities as appropriate.
Provides case management services including referrals to resources (e.g., food bank, primary care, education, housing).
Assists with prep and clean‑up for evening groups.
Provides individual, couples, and family support.
Assists clinicians in groups at the office, jail, etc., providing backup in groups and other treatment activities.
Helps clients develop and connect to non‑using recovery activities.
Maintains case notes of client contact within agency documentation timelines in the EHR.
Assists the SUD team with urine drug testing if needed.
Completes attendance sheets, required report forms, and reports client participation to Supervisor.
Other related duties as assigned by supervisor or Program Manager.
Organizational Responsibilities
Performs work in alignment with BestCare’s mission, vision, and values.
Supports the organization’s commitment to inclusivity, equity, open‑mindedness, cultural awareness, compassion, and respect.
Strives to meet Program/Department goals and supports the organization’s strategic goals.
Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies.
Maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon statutes.
Attends required program/staff meetings and completes assigned training timely.
Ensures any required certifications and/or licenses are kept current.
Works independently and as a positive, collaborative team member.
Performs other organizational duties as needed.
Required Competencies
Knowledge of alcohol and drug addiction and detoxification, community resources and recovery programs.
Strong harm‑reduction approach.
Clear, concise oral and written communication.
Maintenance of documentation in the EMR program.
Vital signs assessment (blood pressure, heart rate, temperature, weight).
Effectiveness and respect in a diverse, multicultural environment.
Independent work and positive team collaboration.
Crisis judgment and crisis response.
Team collaboration for a healthy treatment milieu.
Proficiency in MS Office 365, EHR platform, databases, virtual meeting platforms.
Strong interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Excellent time management and deadline‑meeting skills.
Critical thinking skills.
Strict confidentiality per HIPAA, 42 CFR, Oregon statutes, and BCTS policies.
Positive relationship building.
Conflict resolution and anger/fear/hostility/violence management.
Qualifications Education and Experience Requirements High School Diploma (or equivalent). Must have personal lived experience with Substance Use Disorder and have maintained continuous recovery for the previous two (2) years at the time of hire.
Licenses and Certifications
CRM‑I certification or eligibility/commitment to obtain within 6 months of hiring.
PSS or other THW certification or ability/commitment to obtain within 6 months of hiring.
Current CPR and First Aid certification, or commitment to obtain within 60 days of hiring.
Valid Oregon Driver License and insurable under the organization’s auto liability coverage policy.
Preferred
Bilingual in English/Spanish.
Previous training, experience, or knowledge of addiction treatment.
Salary $18.00–$23.62 per hour.
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