Christian Brothers Automotive Corporation
Automotive Service Manager | *Up To $100K & Weekends Off | Helena
Christian Brothers Automotive Corporation, Helena, Montana, us, 59604
Overview
Job Title:
Automotive Service Manager Location:
35 Magnolia Pkwy, Helena, United States, 35080 Job Overview:
This brand-new state-of-the-art facility is scheduled to open in January 2026. Interviews will begin in early December 2025. As a Service Manager with Christian Brothers Automotive, you are the person our guests look to when they need help with their vehicle. You guide guests through the repair process, keep them informed on the status of their vehicle, and ensure their satisfaction before they leave our facility. The Service Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include, but are not limited to, sales activities, staff management, quality of work, guest satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner. All office and shop personnel report directly to the Service Manager. Responsibilities
Manage office and shop personnel and daily operations Follow and enforce all company policies and procedures as outlined in the current Employee Handbook Take necessary corrective and/or disciplinary action for employee non-compliance Ensure quality of work, attitude and performance meets or exceeds guest satisfaction goals Direct the smooth, orderly and organized operation of the store Maintain a personal positive attitude and positive communications at all times Develop estimates and work orders Direct Service Writer's development of guest estimates and work orders and assign work orders to technicians Ensure selection of quality parts Ensure target margins are achieved Open and close stores on a daily basis Perform daily accounting closing and balancing procedures Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Franchise Owners and/or Operators Ensure all equipment is fully operational and in good working order Ensure technicians have the resources needed to do their job Serve as the primary communications interface to customers before, during and after service Greet every guest that enters our facility with enthusiasm and a smile, showing hospitality and respect Present the best solution to properly repair our customer’s vehicle in a way that is easy to understand Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity Act professionally and represent a quality organization with honesty and integrity Other duties may be assigned Qualifications
5 years of work experience in Automotive Customer Service & Service Sales Supervisory or Management experience in the Automotive Industry Proficiency in Windows-based computer software and automotive store applications Experience in TekMetric software preferred, but not required Graduation from an industry-recognized service training program preferred but not required ASE Service Consultant certification or equivalent experience Current driver’s license Driving record acceptable to our current insurance carrier Physical Requirements: Being on your feet for the majority of the workday Occasionally lifting and carrying objects over 50 lbs. Driving manual transmission vehicles Maintaining a brisk work pace in a high-volume environment Using a keyboard and mouse several times daily Using a standard handset phone several times daily Benefits
Up To $100K Annually Closed Every Weekend To Spend Time With Family & Friends Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans Employee Point Store Access - Redeem Your Training Points For Swag & Rewards Continuous Training Through The CBA Flywheel Learning System Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Employee Appreciation Events Ongoing Training & Career Advancement Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the premise of providing precision auto repair with transparency, integrity and a people-first philosophy. All 300+ CBA locations offer a modern facility with diagnostic equipment and tools. CBA shops provide technicians with a consistent workload, free training, live technician support, and access to our Technician Assistance Center. This job posting is for an opening at a Christian Brothers Automotive location independently owned and operated by a local licensed franchisee. Your application will be submitted to the franchisee for handling. CBAC is a separate entity; the local franchisee will be your employer. All information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer and locations practice at-will employment.
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Job Title:
Automotive Service Manager Location:
35 Magnolia Pkwy, Helena, United States, 35080 Job Overview:
This brand-new state-of-the-art facility is scheduled to open in January 2026. Interviews will begin in early December 2025. As a Service Manager with Christian Brothers Automotive, you are the person our guests look to when they need help with their vehicle. You guide guests through the repair process, keep them informed on the status of their vehicle, and ensure their satisfaction before they leave our facility. The Service Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include, but are not limited to, sales activities, staff management, quality of work, guest satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner. All office and shop personnel report directly to the Service Manager. Responsibilities
Manage office and shop personnel and daily operations Follow and enforce all company policies and procedures as outlined in the current Employee Handbook Take necessary corrective and/or disciplinary action for employee non-compliance Ensure quality of work, attitude and performance meets or exceeds guest satisfaction goals Direct the smooth, orderly and organized operation of the store Maintain a personal positive attitude and positive communications at all times Develop estimates and work orders Direct Service Writer's development of guest estimates and work orders and assign work orders to technicians Ensure selection of quality parts Ensure target margins are achieved Open and close stores on a daily basis Perform daily accounting closing and balancing procedures Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Franchise Owners and/or Operators Ensure all equipment is fully operational and in good working order Ensure technicians have the resources needed to do their job Serve as the primary communications interface to customers before, during and after service Greet every guest that enters our facility with enthusiasm and a smile, showing hospitality and respect Present the best solution to properly repair our customer’s vehicle in a way that is easy to understand Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity Act professionally and represent a quality organization with honesty and integrity Other duties may be assigned Qualifications
5 years of work experience in Automotive Customer Service & Service Sales Supervisory or Management experience in the Automotive Industry Proficiency in Windows-based computer software and automotive store applications Experience in TekMetric software preferred, but not required Graduation from an industry-recognized service training program preferred but not required ASE Service Consultant certification or equivalent experience Current driver’s license Driving record acceptable to our current insurance carrier Physical Requirements: Being on your feet for the majority of the workday Occasionally lifting and carrying objects over 50 lbs. Driving manual transmission vehicles Maintaining a brisk work pace in a high-volume environment Using a keyboard and mouse several times daily Using a standard handset phone several times daily Benefits
Up To $100K Annually Closed Every Weekend To Spend Time With Family & Friends Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans Employee Point Store Access - Redeem Your Training Points For Swag & Rewards Continuous Training Through The CBA Flywheel Learning System Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Employee Appreciation Events Ongoing Training & Career Advancement Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the premise of providing precision auto repair with transparency, integrity and a people-first philosophy. All 300+ CBA locations offer a modern facility with diagnostic equipment and tools. CBA shops provide technicians with a consistent workload, free training, live technician support, and access to our Technician Assistance Center. This job posting is for an opening at a Christian Brothers Automotive location independently owned and operated by a local licensed franchisee. Your application will be submitted to the franchisee for handling. CBAC is a separate entity; the local franchisee will be your employer. All information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer and locations practice at-will employment.
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