Erlanger
Patient Service Rep-Plaza Surgery Center-Full-Time
Erlanger, Chattanooga, Tennessee, United States, 37450
Patient Service Representative
Provide a variety of patient and customer service related activities within the Ambulatory Department.
Responsibilities
Greeting patients and the public
Answering and screening telephone calls
Daily patient reminder calls
Scheduling patient appointments
Checking patients in and out
Obtaining accurate patient demographic information
Preparing medical records and order entry
Serving as liaison between the patient and medical support staff
Filing, balancing charges and collections at the end of each day
Making daily deposits, managing accounts receivable, billing, and insurance functions
Performing general office duties such as data entry and office and medical supply ordering
Assisting with reports, JCAHO/DNV requirements, chart audits and other duties as directed
Education
Required: High School education or its equivalent.
Preferred: Medical terminology course desired; training for computer competency.
Experience
Required: Able to work well with others; always poised, courteous, pleasing personality; good telephone voice; able to meet the public.
Preferred: Clerical experience and/or hospital experience desirable; prior EMR experience desirable.
Position Requirements License/Certification/Registration required (details not specified).
Location Erlanger Baroness Hospital, Chattanooga, TN.
Hours Regular.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industry: Hospitals and Health Care
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Responsibilities
Greeting patients and the public
Answering and screening telephone calls
Daily patient reminder calls
Scheduling patient appointments
Checking patients in and out
Obtaining accurate patient demographic information
Preparing medical records and order entry
Serving as liaison between the patient and medical support staff
Filing, balancing charges and collections at the end of each day
Making daily deposits, managing accounts receivable, billing, and insurance functions
Performing general office duties such as data entry and office and medical supply ordering
Assisting with reports, JCAHO/DNV requirements, chart audits and other duties as directed
Education
Required: High School education or its equivalent.
Preferred: Medical terminology course desired; training for computer competency.
Experience
Required: Able to work well with others; always poised, courteous, pleasing personality; good telephone voice; able to meet the public.
Preferred: Clerical experience and/or hospital experience desirable; prior EMR experience desirable.
Position Requirements License/Certification/Registration required (details not specified).
Location Erlanger Baroness Hospital, Chattanooga, TN.
Hours Regular.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industry: Hospitals and Health Care
#J-18808-Ljbffr