WellLife Network
Case Manager - BXSO02 - Sun 7AM-3PM, Mon 8AM-4PM, Tue-Thu 9AM-5PM
WellLife Network, New York, New York, us, 10261
Case Manager - BXSO02
Case Manager - BXSO02 - Sun 7AM-3PM, Mon 8AM-4PM, Tue-Thu 9AM-5PM
role at
WellLife Network .
WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve.
Position Summary Responsible for the daily operations of the Supported Housing Program. Coordinate and provide case management services, ensure quality of care to the consumer population and assist each individual in maintaining independent living. This position may involve supervised or unsupervised contact with consumers while working in residences, day treatments and habilitation facilities.
Essential Accountabilities
Operate the Supported Housing program and assigned caseload; assess, observe, and evaluate residents’ physical plan and functioning.
Act as liaison with community health, mental health, educational, vocational, and recreational programs.
Provide linkage services with detoxification and rehabilitation treatment centers.
Assist consumers in the housing selection process, including furnishings, real‑estate agent coordination, and utility services.
Facilitate sublease/rental payment agreements.
Secure housing subsidies, food stamps, and other benefits.
Link consumers to community support services in identified need areas.
Educate consumers on tenant rights and mediate tenant/landlord communication.
Co‑create individual support plans addressing self‑care, money management, medication, daily living skills, and symptom management.
Maintain required written documentation of consumer and program records.
Identify maintenance and safety needs of apartments.
Report incidents to supervisor/Director of MHS within 24 hours.
Be on‑call 24/7 to respond to emergencies.
Supervise assigned staff, delegate tasks, and provide professional direction.
Participate in meetings and trainings at various sites; travel may be required.
Lift and carry clients and supplies as needed.
Manage money—count, add, subtract, and handle finances.
Communicate information with staff and supervisors verbally and in writing.
Complete required training (AMAP, CPR, First Aid).
Other Responsibilities
Participate in staff activities during absences or shortages.
Represent the agency at meetings and trainings.
Work flexible schedule as needed.
Perform duties as assigned by supervisor.
Maintain confidentiality at all times.
Qualifications Bachelor’s degree in Social Services preferred. Experience working with mental health consumers with or without co‑occurring addictive disorders. New York State driver’s license and vehicle access is a plus but not required.
Benefits and Perks Medical, vision, and dental insurance; 401(k) matching; flexible spending accounts; summer Fridays; gym passes; life insurance; tuition assistance; mentorship and leadership training. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your financial goals.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Individual and Family Services
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role at
WellLife Network .
WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve.
Position Summary Responsible for the daily operations of the Supported Housing Program. Coordinate and provide case management services, ensure quality of care to the consumer population and assist each individual in maintaining independent living. This position may involve supervised or unsupervised contact with consumers while working in residences, day treatments and habilitation facilities.
Essential Accountabilities
Operate the Supported Housing program and assigned caseload; assess, observe, and evaluate residents’ physical plan and functioning.
Act as liaison with community health, mental health, educational, vocational, and recreational programs.
Provide linkage services with detoxification and rehabilitation treatment centers.
Assist consumers in the housing selection process, including furnishings, real‑estate agent coordination, and utility services.
Facilitate sublease/rental payment agreements.
Secure housing subsidies, food stamps, and other benefits.
Link consumers to community support services in identified need areas.
Educate consumers on tenant rights and mediate tenant/landlord communication.
Co‑create individual support plans addressing self‑care, money management, medication, daily living skills, and symptom management.
Maintain required written documentation of consumer and program records.
Identify maintenance and safety needs of apartments.
Report incidents to supervisor/Director of MHS within 24 hours.
Be on‑call 24/7 to respond to emergencies.
Supervise assigned staff, delegate tasks, and provide professional direction.
Participate in meetings and trainings at various sites; travel may be required.
Lift and carry clients and supplies as needed.
Manage money—count, add, subtract, and handle finances.
Communicate information with staff and supervisors verbally and in writing.
Complete required training (AMAP, CPR, First Aid).
Other Responsibilities
Participate in staff activities during absences or shortages.
Represent the agency at meetings and trainings.
Work flexible schedule as needed.
Perform duties as assigned by supervisor.
Maintain confidentiality at all times.
Qualifications Bachelor’s degree in Social Services preferred. Experience working with mental health consumers with or without co‑occurring addictive disorders. New York State driver’s license and vehicle access is a plus but not required.
Benefits and Perks Medical, vision, and dental insurance; 401(k) matching; flexible spending accounts; summer Fridays; gym passes; life insurance; tuition assistance; mentorship and leadership training. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your financial goals.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Individual and Family Services
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