Massachusetts General Hospital
Summary
Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes
Essential Functions
Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes
Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions
Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs
Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services
Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals
Develop and implement health promotion programs and activities to address community health needs
Collect data and maintain accurate records of patient interactions and outcomes
Attend meetings and trainings related to community health promotion and education
Education Bachelor's Degree preferred
High School or GED Required
Can this role accept experience in lieu of a degree? Yes
Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred
Experience experience in community health outreach, health education, or related field 2-3 years required
Knowledge, Skills and Abilities
Demonstrated ability to work effectively and provide advocacy for all populations and communities.
Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
Ability to work independently and as part of a team.
Basic computer skills, including Microsoft Office and database management.
Bilingual skills preferred.
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Equal Opportunity Employer Statement The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Essential Functions
Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes
Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions
Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs
Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services
Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals
Develop and implement health promotion programs and activities to address community health needs
Collect data and maintain accurate records of patient interactions and outcomes
Attend meetings and trainings related to community health promotion and education
Education Bachelor's Degree preferred
High School or GED Required
Can this role accept experience in lieu of a degree? Yes
Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred
Experience experience in community health outreach, health education, or related field 2-3 years required
Knowledge, Skills and Abilities
Demonstrated ability to work effectively and provide advocacy for all populations and communities.
Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
Ability to work independently and as part of a team.
Basic computer skills, including Microsoft Office and database management.
Bilingual skills preferred.
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Equal Opportunity Employer Statement The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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