BCD Meetings & Events
Overview
We are looking for a
Regional Account Manager
to join one of our growing dedicated pharmaceutical client account teams. You will be responsible for growing and maintaining client relationships and operations for a portion of EMEA markets. You will help achieve client goals related to strategic programme evolution, operational excellence and consistency, alongside strong client stakeholder engagement. We are seeking a self-motivated individual who will approach the role with enthusiasm and passion.
You will have strong interpersonal skills to build upon our existing client relationships and identify development opportunities for growth in the future. A passion for a blend of activity both virtually and in-person, client excellence and retention is at your core, along with innovation. You will be comfortable working on a regional basis ensuring all global goals and actions are aligned within your allocated markets.
Headquartered in Chicago, with locations in 50+ countries, BCD M&E’s team is committed to sustainability and driving success for our customers, our business and ourselves.
Responsibilities
Be directly accountable for account relationship, meeting client expectations, and BCD M&E account regional financial performance.
Provide both strategic and tactical operational input that supports account development, retention and growth.
Serve as part of the account leadership overseeing the BCD M&E/client relationship with both the client and BCD organizations.
Ensure the customer's programme will result in achieving both BCD M&E and the clients' financial, growth and service goals.
Continually evaluate, communicate, measure, and monitor client expectations and service level requirements. Adjust/modify appropriately where needed and ensure delivery against all client objectives.
Plan and conduct regular regional review meetings with key accounts ensuring continuous improvement opportunities to drive the business forward and ensure stability.
Develop client-specific marketing strategies to target adoption, compliance and non-participating countries. Ensure country-specific Marketing / Communications plan fits the needs and budget goals of the customer.
Partner with account and operational leadership to share the BCD M&E values and reinforce the established culture throughout the operations team.
Stay abreast of industry trends and BCD M&E products and service to support client needs.
Qualifications
Maintain the highest level of quality, professionalism and integrity when negotiating with suppliers and dealing with clients and colleagues
Proven experience in account / client management roles
Proven experience within the meetings & events industry
Proven experience in pharmaceutical meeting / congress sector
Experience with influencing stakeholders
Proven track record on successful client negotiation
Expertise in deriving insights from data and analytics
Excellent oral and written communication skills, including public speaking and presentations, RFP writing
Ability to manage client relationships, establishing, developing and maintaining client trust and loyalty over time
Ability to identify customer needs and respond creatively by listening, asking questions, applying knowledge and determining solutions
Ability to travel as required for client meetings and/or networking / industry or key client events
Ability and desire to work within a global team and be flexible to time zone adjustments
Other desirable qualifications
Experience of using Cvent meeting technology
Additional European languages
Knowledge of Event Apps
Location & Work Arrangements
This is a Remote based role to be based in Mainland Europe in either Belgium, France, Germany, Italy, Netherlands, Spain, Sweden or Switzerland.
Due to the global nature of the team, flexibility on hours worked will be required to collaborate with the wider global team.
How To Apply Click apply now to be considered.
The Perks
Flexible Working: We support you to work where you need to and when you need to, depending on how you work best.
Room to Grow: Learning and development built into every role with ownership over your growth.
Everyone has a voice: Every voice is heard, considered and respected.
Make your move: Diverse roles across BCD M&E’s global locations — opportunities to move within the company.
We’ve got you covered: Comprehensive benefits including healthcare, retirement plans, education support, travel and hotel discounts, and more.
We’re positive: Leaders support you and trust you to do the right thing.
Referrals increase your chances of interviewing at BCD Meetings & Events by 2x
Get notified about new Account Manager Event jobs in
Italy .
San Giorgio Ionico, Apulia, Italy 2 weeks ago
#J-18808-Ljbffr
Regional Account Manager
to join one of our growing dedicated pharmaceutical client account teams. You will be responsible for growing and maintaining client relationships and operations for a portion of EMEA markets. You will help achieve client goals related to strategic programme evolution, operational excellence and consistency, alongside strong client stakeholder engagement. We are seeking a self-motivated individual who will approach the role with enthusiasm and passion.
You will have strong interpersonal skills to build upon our existing client relationships and identify development opportunities for growth in the future. A passion for a blend of activity both virtually and in-person, client excellence and retention is at your core, along with innovation. You will be comfortable working on a regional basis ensuring all global goals and actions are aligned within your allocated markets.
Headquartered in Chicago, with locations in 50+ countries, BCD M&E’s team is committed to sustainability and driving success for our customers, our business and ourselves.
Responsibilities
Be directly accountable for account relationship, meeting client expectations, and BCD M&E account regional financial performance.
Provide both strategic and tactical operational input that supports account development, retention and growth.
Serve as part of the account leadership overseeing the BCD M&E/client relationship with both the client and BCD organizations.
Ensure the customer's programme will result in achieving both BCD M&E and the clients' financial, growth and service goals.
Continually evaluate, communicate, measure, and monitor client expectations and service level requirements. Adjust/modify appropriately where needed and ensure delivery against all client objectives.
Plan and conduct regular regional review meetings with key accounts ensuring continuous improvement opportunities to drive the business forward and ensure stability.
Develop client-specific marketing strategies to target adoption, compliance and non-participating countries. Ensure country-specific Marketing / Communications plan fits the needs and budget goals of the customer.
Partner with account and operational leadership to share the BCD M&E values and reinforce the established culture throughout the operations team.
Stay abreast of industry trends and BCD M&E products and service to support client needs.
Qualifications
Maintain the highest level of quality, professionalism and integrity when negotiating with suppliers and dealing with clients and colleagues
Proven experience in account / client management roles
Proven experience within the meetings & events industry
Proven experience in pharmaceutical meeting / congress sector
Experience with influencing stakeholders
Proven track record on successful client negotiation
Expertise in deriving insights from data and analytics
Excellent oral and written communication skills, including public speaking and presentations, RFP writing
Ability to manage client relationships, establishing, developing and maintaining client trust and loyalty over time
Ability to identify customer needs and respond creatively by listening, asking questions, applying knowledge and determining solutions
Ability to travel as required for client meetings and/or networking / industry or key client events
Ability and desire to work within a global team and be flexible to time zone adjustments
Other desirable qualifications
Experience of using Cvent meeting technology
Additional European languages
Knowledge of Event Apps
Location & Work Arrangements
This is a Remote based role to be based in Mainland Europe in either Belgium, France, Germany, Italy, Netherlands, Spain, Sweden or Switzerland.
Due to the global nature of the team, flexibility on hours worked will be required to collaborate with the wider global team.
How To Apply Click apply now to be considered.
The Perks
Flexible Working: We support you to work where you need to and when you need to, depending on how you work best.
Room to Grow: Learning and development built into every role with ownership over your growth.
Everyone has a voice: Every voice is heard, considered and respected.
Make your move: Diverse roles across BCD M&E’s global locations — opportunities to move within the company.
We’ve got you covered: Comprehensive benefits including healthcare, retirement plans, education support, travel and hotel discounts, and more.
We’re positive: Leaders support you and trust you to do the right thing.
Referrals increase your chances of interviewing at BCD Meetings & Events by 2x
Get notified about new Account Manager Event jobs in
Italy .
San Giorgio Ionico, Apulia, Italy 2 weeks ago
#J-18808-Ljbffr