Williamson County
Job Overview
Reporting directly to the Animal Care Supervisor, responsible for providing care to animals within the Williamson County Regional Animal Shelter, by providing a positive quality of life to the animals, customer service to potential adopters, and always maintaining a clean and safe shelter. Level I of II in Animal Care Specialist.
Responsibilities
Conducts daily cleaning and disinfection of kennel area, and other shelter areas, to include laundry, washing animal dishware, and other custodial tasks
Supplies food, water, toys, clean bedding, socialization time, and routine enrichment care
Offers assistance to potential adopters with the animals, answering questions, transporting animals to and from kennel areas, and assessing likelihood of matches for adoptions
Performs customer service duties related to the intake and processing of animals for impoundment, adoption and redemption
Administers routine well‑being checks of all animals, documenting any concerns and communicating to Operations Manager for follow‑up
Assists medical staff with medical workups and vaccinations of animals
Socializes fractious animals to help them become adoptable, and assist with behavior modification plans as written by the Animal Behavior Coordinator
Restocks cleaning and animal care supplies throughout the facility as needed
Utilizes shelter software to record and communicate information about animals, including up‑to‑date medical and behavior histories
Helps identify animals that are candidates for outside rescue organizations or foster care
Transports animals to other facilities, as needed
Provides supervision and training to volunteer staff and community service workers, by overseeing daily work tasks, offering guidance as needed
Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership
Performs special duties as assigned
Organization Relationships
Reports directly to – Animal Care Supervisor
Direct Reports – No
Physical Demands
Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions
Position requires grasping, repetitive hand movement, and fine motor coordination
Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance, and exertion of up to twenty‑five (25) pounds of force to move objects
Ability to hear and/or see alert cues regarding animal and staff security
Environmental Factors
Work tasks are conducted indoors and outdoors
May work outside in inclement weather, including extreme heat, cold and wet conditions
Frequent handling of animals, including contact with waste and blood
Exposure to unpleasant smells and a noisy and wet environment associated with a shelter
Frequent exposure animals that are agitated or injured that may attempt to bite or scratch
Irregular Hours
Flexibility to work evenings, weekends, and holidays is a schedule requirement
May be deemed essential personnel for emergency situations, at discretion of Director
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
Qualifications
High school diploma/degree and six (6) months of experience working with animals in an animal hospital, shelter, or related animal facility; OR an equivalent combination of education and experience
Demonstrated customer service and communication skills
Licenses and Certifications
Valid driver’s license – required within thirty (30) days of employment
Preferred Qualifications
Two (2) years of experience working with animals in an animal hospital, shelter, or related animal facility
One (1) year of animal welfare experience
Knowledge of dog and cat body language cues
Euthanasia certification
Basic Animal Control certification
Employment Testing
Criminal background check: Yes
Motor Vehicle Record check: Yes
Drug screening: Yes
Physical exam: No
Psychological exam: No
Additional: N/A
A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website at www.wilco.org/hr.
Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
TOBACCO FREE WORKPLACE POLICY: Williamson County is a tobacco free workplace. The use of tobacco and non‑tobacco products such as vapor, e‑cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.
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Responsibilities
Conducts daily cleaning and disinfection of kennel area, and other shelter areas, to include laundry, washing animal dishware, and other custodial tasks
Supplies food, water, toys, clean bedding, socialization time, and routine enrichment care
Offers assistance to potential adopters with the animals, answering questions, transporting animals to and from kennel areas, and assessing likelihood of matches for adoptions
Performs customer service duties related to the intake and processing of animals for impoundment, adoption and redemption
Administers routine well‑being checks of all animals, documenting any concerns and communicating to Operations Manager for follow‑up
Assists medical staff with medical workups and vaccinations of animals
Socializes fractious animals to help them become adoptable, and assist with behavior modification plans as written by the Animal Behavior Coordinator
Restocks cleaning and animal care supplies throughout the facility as needed
Utilizes shelter software to record and communicate information about animals, including up‑to‑date medical and behavior histories
Helps identify animals that are candidates for outside rescue organizations or foster care
Transports animals to other facilities, as needed
Provides supervision and training to volunteer staff and community service workers, by overseeing daily work tasks, offering guidance as needed
Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership
Performs special duties as assigned
Organization Relationships
Reports directly to – Animal Care Supervisor
Direct Reports – No
Physical Demands
Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions
Position requires grasping, repetitive hand movement, and fine motor coordination
Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance, and exertion of up to twenty‑five (25) pounds of force to move objects
Ability to hear and/or see alert cues regarding animal and staff security
Environmental Factors
Work tasks are conducted indoors and outdoors
May work outside in inclement weather, including extreme heat, cold and wet conditions
Frequent handling of animals, including contact with waste and blood
Exposure to unpleasant smells and a noisy and wet environment associated with a shelter
Frequent exposure animals that are agitated or injured that may attempt to bite or scratch
Irregular Hours
Flexibility to work evenings, weekends, and holidays is a schedule requirement
May be deemed essential personnel for emergency situations, at discretion of Director
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
Qualifications
High school diploma/degree and six (6) months of experience working with animals in an animal hospital, shelter, or related animal facility; OR an equivalent combination of education and experience
Demonstrated customer service and communication skills
Licenses and Certifications
Valid driver’s license – required within thirty (30) days of employment
Preferred Qualifications
Two (2) years of experience working with animals in an animal hospital, shelter, or related animal facility
One (1) year of animal welfare experience
Knowledge of dog and cat body language cues
Euthanasia certification
Basic Animal Control certification
Employment Testing
Criminal background check: Yes
Motor Vehicle Record check: Yes
Drug screening: Yes
Physical exam: No
Psychological exam: No
Additional: N/A
A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website at www.wilco.org/hr.
Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
TOBACCO FREE WORKPLACE POLICY: Williamson County is a tobacco free workplace. The use of tobacco and non‑tobacco products such as vapor, e‑cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.
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