Puckett Machinery Company
Field Service Technician - PMC-Natchez
Puckett Machinery Company, Natchez, Mississippi, us, 39121
Overview
Join to apply for the
Field Service Technician - PMC-Natchez
role at
Puckett Machinery Company .
At
Puckett Machinery , we power Mississippi forward. As the exclusive Caterpillar® dealer serving central and southern Mississippi, we equip our customers with the tools and tech they need to build, move, and innovate. We’re looking for a
Field Service Technician
to join our service team—and hit the road bringing top-tier service directly to the job site.
This role is ideal for experienced diesel techs who want more autonomy, variety, and impact in their day-to-day work. You’ll operate a fully equipped service truck, respond to customer calls, and perform diagnostics and repairs on some of the most advanced heavy equipment in the field.
What You’ll Do
Diagnose, repair, and maintain Caterpillar and allied diesel-powered heavy equipment at customer job sites—safely, efficiently, and with a strong customer-first mindset.
Perform hands-on service work including disassembly, assembly, installation, and troubleshooting of hydraulic, powertrain, electrical (AC/DC), and diesel engine systems.
Use industry-best tools and technical systems to test, measure, and adjust machine components.
Determine reusability of parts based on OEM standards and coordinate part orders with your supervisor.
Complete detailed service reports on all inspections and repairs using standard procedures—accurate, timely, and clear.
Act as a technical ambassador: answer customer questions, provide insight on repairs, and represent Puckett with professionalism and expertise.
Maintain all vehicle logs, DOT documentation, and comply with transportation and safety regulations.
Keep your assigned service truck clean, well-maintained, and ready to roll.
Stay up to date on tools, technologies, and industry best practices to deliver top-tier service every time.
Job Requirements What You Bring to the Role:
High school diploma or GED required. Technical training or military mechanical experience preferred.
3+ years of hands-on diesel technician experience, preferably with Caterpillar or competitive heavy equipment.
2+ years of experience in a field service environment preferred.
Strong working knowledge of diesel engines, hydraulic systems, and electrical diagnostics.
Basic welding and cutting skills a plus.
Ability to read technical schematics and perform accurate troubleshooting.
Class D driver’s license and DOT medical card or the ability to obtain upon hire or within agreed timeframe.
Clean MVR required.
Familiarity with DOT regulations and ability to work in compliance with all safety and transport standards.
Excellent customer service and communication skills.
Comfortable working outdoors in varying conditions, often 8–12 hour shifts, with overtime and emergency calls as needed.
Must provide a personal set of hand tools (wrenches, sockets, drives, etc.).
Why This Role & Why Puckett Machinery Company This isn’t just another job - it’s a chance to take ownership of your work in a role where no two days are the same. As a Field Service Technician, you’ll enjoy the freedom of working independently, traveling to job sites, and solving real-world equipment issues that keep industries moving. At Puckett Machinery, you’ll be part of a respected, skilled team that values your expertise, supports your growth, and trusts you to make a difference—on the ground and in the field.
What We Offer
Competitive hourly pay with regular overtime opportunities
Flexible scheduling options, including a 4-day workweek
Comprehensive benefits package (medical, dental, vision, 401(k), PTO, and more)
Fully equipped, company-provided service truck
Ongoing Caterpillar and in-house technical training
Career growth opportunities within a well-established company
Independence in the field, backed by a strong support network
A culture built on safety, respect, and customer service excellence
About Puckett CAT We’re the Caterpillar® heavy equipment, engine, and rental services dealer for central and southern Mississippi. We’re the authorized Weiler forestry machine dealer and SITECH construction technology dealer for the southern half of the state. We provide the finest equipment money can buy, and we support it with top quality parts, the best service in the industry, and expertise you won’t find anywhere else. The Puckett companies are: Puckett Machinery, Puckett Rents, Puckett Power Systems, SITECH South MS.
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Field Service Technician - PMC-Natchez
role at
Puckett Machinery Company .
At
Puckett Machinery , we power Mississippi forward. As the exclusive Caterpillar® dealer serving central and southern Mississippi, we equip our customers with the tools and tech they need to build, move, and innovate. We’re looking for a
Field Service Technician
to join our service team—and hit the road bringing top-tier service directly to the job site.
This role is ideal for experienced diesel techs who want more autonomy, variety, and impact in their day-to-day work. You’ll operate a fully equipped service truck, respond to customer calls, and perform diagnostics and repairs on some of the most advanced heavy equipment in the field.
What You’ll Do
Diagnose, repair, and maintain Caterpillar and allied diesel-powered heavy equipment at customer job sites—safely, efficiently, and with a strong customer-first mindset.
Perform hands-on service work including disassembly, assembly, installation, and troubleshooting of hydraulic, powertrain, electrical (AC/DC), and diesel engine systems.
Use industry-best tools and technical systems to test, measure, and adjust machine components.
Determine reusability of parts based on OEM standards and coordinate part orders with your supervisor.
Complete detailed service reports on all inspections and repairs using standard procedures—accurate, timely, and clear.
Act as a technical ambassador: answer customer questions, provide insight on repairs, and represent Puckett with professionalism and expertise.
Maintain all vehicle logs, DOT documentation, and comply with transportation and safety regulations.
Keep your assigned service truck clean, well-maintained, and ready to roll.
Stay up to date on tools, technologies, and industry best practices to deliver top-tier service every time.
Job Requirements What You Bring to the Role:
High school diploma or GED required. Technical training or military mechanical experience preferred.
3+ years of hands-on diesel technician experience, preferably with Caterpillar or competitive heavy equipment.
2+ years of experience in a field service environment preferred.
Strong working knowledge of diesel engines, hydraulic systems, and electrical diagnostics.
Basic welding and cutting skills a plus.
Ability to read technical schematics and perform accurate troubleshooting.
Class D driver’s license and DOT medical card or the ability to obtain upon hire or within agreed timeframe.
Clean MVR required.
Familiarity with DOT regulations and ability to work in compliance with all safety and transport standards.
Excellent customer service and communication skills.
Comfortable working outdoors in varying conditions, often 8–12 hour shifts, with overtime and emergency calls as needed.
Must provide a personal set of hand tools (wrenches, sockets, drives, etc.).
Why This Role & Why Puckett Machinery Company This isn’t just another job - it’s a chance to take ownership of your work in a role where no two days are the same. As a Field Service Technician, you’ll enjoy the freedom of working independently, traveling to job sites, and solving real-world equipment issues that keep industries moving. At Puckett Machinery, you’ll be part of a respected, skilled team that values your expertise, supports your growth, and trusts you to make a difference—on the ground and in the field.
What We Offer
Competitive hourly pay with regular overtime opportunities
Flexible scheduling options, including a 4-day workweek
Comprehensive benefits package (medical, dental, vision, 401(k), PTO, and more)
Fully equipped, company-provided service truck
Ongoing Caterpillar and in-house technical training
Career growth opportunities within a well-established company
Independence in the field, backed by a strong support network
A culture built on safety, respect, and customer service excellence
About Puckett CAT We’re the Caterpillar® heavy equipment, engine, and rental services dealer for central and southern Mississippi. We’re the authorized Weiler forestry machine dealer and SITECH construction technology dealer for the southern half of the state. We provide the finest equipment money can buy, and we support it with top quality parts, the best service in the industry, and expertise you won’t find anywhere else. The Puckett companies are: Puckett Machinery, Puckett Rents, Puckett Power Systems, SITECH South MS.
#J-18808-Ljbffr