Suez Water Technologies & Solutions
Field Service Representative-Resident
Suez Water Technologies & Solutions, Middletown, New Jersey, United States
Overview
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Responsibilities
Carry out mechanical, electrical, and controls preventative maintenance and troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation. Consult with customer management and operation teams. Maintain inventory of spare parts and adequate supply of chemicals and replacement parts. Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed. Ensure contract compliance of volume and quality specifications. Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements. Assist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer support. Have the ability to work schedules that will fluctuate based on customer and business needs / demands. Perform diagnostics testing, repairs, test and calibration routines on the instruments, and complete all required paperwork. Collect payment information and generate shipping and billing paperwork. Provide extensive equipment support and general hardware and software support. Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia Environmental, Health and Safety (EHS) policies. Other duties as assigned. Qualifications
Demonstrated ability to work independently and remotely with project teams. Strong technical, mathematical and customer service skills. General knowledge of electrical equipment, water chemistry and safety. Vision, manual dexterity and coordination sufficient to service instruments and handle electrical equipment. Ability to learn applicable company procedures within a reasonable time from start of employment. Computer proficiency with a minimum of word processing and spreadsheets, and basic database knowledge. Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and bases. Strong verbal and written communication skills. Self-motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem solving ability with an unfailing dedication to deadlines and commitments. Education & Experience
Required: High School Diploma / GED / Home School Certification OR international equivalent and 2+ years of service/maintenance or equivalent in an industrial environment. Valid Driver's License. Preferred: Bachelor or Associate Degree in Science/Engineering (STEM) or technical certificate in Instrumentation. Working Conditions
Regular requirement to reach with hands and arms, below and above shoulder height. Regular requirement to stand, sit, stoop, kneel, crouch, or crawl. Regularly lift and/or move up to 30 pounds; frequently lift and/or move up to 50 pounds. Regularly work around machines, electrical, chemicals, unprotected heights. Work at customer sites where instruments may be in difficult-to-reach spaces requiring a ladder and working in tight spaces. Benefits & Additional Information
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We are an equal opportunity employer that champions diversity and inclusion. * Medical, Dental, & Vision Insurance Starting Day 1 * Life Insurance * Paid Time Off * Paid Holidays * Parental Leave * 401(k) Plan with matching * Flexible Spending & Health Savings Accounts * AD&D Insurance * Disability Insurance * Tuition Reimbursement Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Applications must be eligible to work in the U.S. immediately; Veolia does not sponsor work visas.
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Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Responsibilities
Carry out mechanical, electrical, and controls preventative maintenance and troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation. Consult with customer management and operation teams. Maintain inventory of spare parts and adequate supply of chemicals and replacement parts. Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed. Ensure contract compliance of volume and quality specifications. Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements. Assist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer support. Have the ability to work schedules that will fluctuate based on customer and business needs / demands. Perform diagnostics testing, repairs, test and calibration routines on the instruments, and complete all required paperwork. Collect payment information and generate shipping and billing paperwork. Provide extensive equipment support and general hardware and software support. Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia Environmental, Health and Safety (EHS) policies. Other duties as assigned. Qualifications
Demonstrated ability to work independently and remotely with project teams. Strong technical, mathematical and customer service skills. General knowledge of electrical equipment, water chemistry and safety. Vision, manual dexterity and coordination sufficient to service instruments and handle electrical equipment. Ability to learn applicable company procedures within a reasonable time from start of employment. Computer proficiency with a minimum of word processing and spreadsheets, and basic database knowledge. Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and bases. Strong verbal and written communication skills. Self-motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem solving ability with an unfailing dedication to deadlines and commitments. Education & Experience
Required: High School Diploma / GED / Home School Certification OR international equivalent and 2+ years of service/maintenance or equivalent in an industrial environment. Valid Driver's License. Preferred: Bachelor or Associate Degree in Science/Engineering (STEM) or technical certificate in Instrumentation. Working Conditions
Regular requirement to reach with hands and arms, below and above shoulder height. Regular requirement to stand, sit, stoop, kneel, crouch, or crawl. Regularly lift and/or move up to 30 pounds; frequently lift and/or move up to 50 pounds. Regularly work around machines, electrical, chemicals, unprotected heights. Work at customer sites where instruments may be in difficult-to-reach spaces requiring a ladder and working in tight spaces. Benefits & Additional Information
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We are an equal opportunity employer that champions diversity and inclusion. * Medical, Dental, & Vision Insurance Starting Day 1 * Life Insurance * Paid Time Off * Paid Holidays * Parental Leave * 401(k) Plan with matching * Flexible Spending & Health Savings Accounts * AD&D Insurance * Disability Insurance * Tuition Reimbursement Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Applications must be eligible to work in the U.S. immediately; Veolia does not sponsor work visas.
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