NHE, Inc.
Single-Site Property Maintenance Supervisor - Landau
NHE, Inc., Clinton, South Carolina, United States, 29235
Overview
Multifamily Property Maintenance Supervisor
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NHE, Inc.
Summary: Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must be flexible and able to work varied schedule, including weekends and some holidays as required.
Responsibilities
Under the direction of the Community Manager, supervises, schedules and performs maintenance activities for the apartment community along with maintenance staff.
Work with the office team and Community Manager (e.g., walking apartments, move-in/move-out reports, etc.).
Determine weekly apartment make-ready and Service Request schedules.
Report apartments that are ready to show to the Community Manager.
Complete weekly/daily maintenance employee schedules and assignments in tandem with the Community Manager.
Communicate assignments and tasks to employees with clear instructions to ensure proper completion.
Periodically check the work progress of maintenance employees and provide immediate assistance as needed.
Provide input to the Community Manager regarding employee performance evaluations and resident compliments or corrective actions.
Assist Community Manager in recruiting and interviewing potential staff members.
Coordinate, schedule and respond to resident/management requests and Service Requests for occupied apartments.
Use Service Requests and schedules to establish priorities; determine top priority with the Community Manager.
Assign Service Requests equally to Maintenance Technicians and monitor the completion to limit callbacks.
Coordinate warranty work orders with Vendors.
Monitor the number of times a specific repair must be repeated; determine course of action.
Coordinate, schedule and prepare vacant apartments for move-in; walk vacant units to determine make-ready needs and coordinate with the Community Manager on scheduling and approvals for major replacements.
Ensure all repairs and replacements necessary for occupancy are completed; ensure trash is cleaned out before, during and after make-readies.
Coordinate safety and skills training for maintenance employees; assess training needs and provide input for training programs; provide one-on-one training to employees as needed.
Prepare, train and encourage all levels of maintenance staff for opportunities to be promoted; provide initial safety and safety equipment training.
Identify and correct hazardous community conditions; tour the property daily to look for maintenance needs and liability hazards and report to the Community Manager.
Repair hazards or assign completion of these tasks to Maintenance Technicians; secure storage/pool areas and monitor timers and electrical systems.
Periodically complete written property safety audits; coordinate, schedule, and perform preventive maintenance on equipment and apartments.
Order supplies while managing the maintenance budget; work with the Community Manager to determine supplies and equipment needs.
Must obtain approval from the Community Manager prior to placing orders for major expenditures and unbudgeted items; provide input on needs for next fiscal year budget.
Attendance is an essential job function; may be requested to assist in other communities if needed.
Assist with hazardous weather problems, fires, floods, freezes, etc., as needed.
Responsible for the overall organization and cleanliness of work areas and maintenance shops.
Attends and participates in required training programs; participate in industry and NHE training as required.
Responsible for vendor management, contract monitoring and quality control; performs the tasks of subordinate associates as needed; and performs any other duties as assigned by supervisor/manager.
Knowledge & Skills Specific skills/equipment
Computer
Propane torch (Plumbing)
Steam clean/shampoo machine
Key machine
Sewer machine
Sink machine
Leak detector
Ampro meter
Volt meter
Manifold gauges
Charging cylinders
Boilers
Spray paint rig
Air conditioners
Appliances
Water heaters
Welding torches (A/C)
Hand tools
Must be able to perform all facets of apartment make-ready.
Must be able to use independent judgment to determine actions, priorities, emergencies, etc.
Must be able to handle moderate to high stress due to deadlines, reprioritizing activities and supervising employees.
Excellent interpersonal skills due to regular interaction with residents, vendors, contractors, supervisors, employees and coworkers.
Ability to handle multiple tasks and prioritize duties; attention to detail; maintain confidentiality and professionalism.
Be a team player.
Qualifications
Construction experience preferred.
Previous supervisory experience is required.
Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on the community (gates, phone jacks, irrigation systems, etc.).
Must have a valid driver’s license or means of immediate transportation to provide service calls.
Benefits
HDHP Health Insurance Plan
PPO Health Insurance Plan
Vision Insurance
Dental Insurance
Short-Term Disability
Long-Term Disability
Group Life Insurance
Health Savings Account (offered for HDHP plan)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
401k Retirement plan
12 Paid Holidays (includes Birthday Holiday)
Up to 130 hours of PTO
About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by leveraging our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
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at
NHE, Inc.
Summary: Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must be flexible and able to work varied schedule, including weekends and some holidays as required.
Responsibilities
Under the direction of the Community Manager, supervises, schedules and performs maintenance activities for the apartment community along with maintenance staff.
Work with the office team and Community Manager (e.g., walking apartments, move-in/move-out reports, etc.).
Determine weekly apartment make-ready and Service Request schedules.
Report apartments that are ready to show to the Community Manager.
Complete weekly/daily maintenance employee schedules and assignments in tandem with the Community Manager.
Communicate assignments and tasks to employees with clear instructions to ensure proper completion.
Periodically check the work progress of maintenance employees and provide immediate assistance as needed.
Provide input to the Community Manager regarding employee performance evaluations and resident compliments or corrective actions.
Assist Community Manager in recruiting and interviewing potential staff members.
Coordinate, schedule and respond to resident/management requests and Service Requests for occupied apartments.
Use Service Requests and schedules to establish priorities; determine top priority with the Community Manager.
Assign Service Requests equally to Maintenance Technicians and monitor the completion to limit callbacks.
Coordinate warranty work orders with Vendors.
Monitor the number of times a specific repair must be repeated; determine course of action.
Coordinate, schedule and prepare vacant apartments for move-in; walk vacant units to determine make-ready needs and coordinate with the Community Manager on scheduling and approvals for major replacements.
Ensure all repairs and replacements necessary for occupancy are completed; ensure trash is cleaned out before, during and after make-readies.
Coordinate safety and skills training for maintenance employees; assess training needs and provide input for training programs; provide one-on-one training to employees as needed.
Prepare, train and encourage all levels of maintenance staff for opportunities to be promoted; provide initial safety and safety equipment training.
Identify and correct hazardous community conditions; tour the property daily to look for maintenance needs and liability hazards and report to the Community Manager.
Repair hazards or assign completion of these tasks to Maintenance Technicians; secure storage/pool areas and monitor timers and electrical systems.
Periodically complete written property safety audits; coordinate, schedule, and perform preventive maintenance on equipment and apartments.
Order supplies while managing the maintenance budget; work with the Community Manager to determine supplies and equipment needs.
Must obtain approval from the Community Manager prior to placing orders for major expenditures and unbudgeted items; provide input on needs for next fiscal year budget.
Attendance is an essential job function; may be requested to assist in other communities if needed.
Assist with hazardous weather problems, fires, floods, freezes, etc., as needed.
Responsible for the overall organization and cleanliness of work areas and maintenance shops.
Attends and participates in required training programs; participate in industry and NHE training as required.
Responsible for vendor management, contract monitoring and quality control; performs the tasks of subordinate associates as needed; and performs any other duties as assigned by supervisor/manager.
Knowledge & Skills Specific skills/equipment
Computer
Propane torch (Plumbing)
Steam clean/shampoo machine
Key machine
Sewer machine
Sink machine
Leak detector
Ampro meter
Volt meter
Manifold gauges
Charging cylinders
Boilers
Spray paint rig
Air conditioners
Appliances
Water heaters
Welding torches (A/C)
Hand tools
Must be able to perform all facets of apartment make-ready.
Must be able to use independent judgment to determine actions, priorities, emergencies, etc.
Must be able to handle moderate to high stress due to deadlines, reprioritizing activities and supervising employees.
Excellent interpersonal skills due to regular interaction with residents, vendors, contractors, supervisors, employees and coworkers.
Ability to handle multiple tasks and prioritize duties; attention to detail; maintain confidentiality and professionalism.
Be a team player.
Qualifications
Construction experience preferred.
Previous supervisory experience is required.
Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on the community (gates, phone jacks, irrigation systems, etc.).
Must have a valid driver’s license or means of immediate transportation to provide service calls.
Benefits
HDHP Health Insurance Plan
PPO Health Insurance Plan
Vision Insurance
Dental Insurance
Short-Term Disability
Long-Term Disability
Group Life Insurance
Health Savings Account (offered for HDHP plan)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
401k Retirement plan
12 Paid Holidays (includes Birthday Holiday)
Up to 130 hours of PTO
About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by leveraging our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
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