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Progress Rail, A Caterpillar Company

Locomotive Service Engineer

Progress Rail, A Caterpillar Company, Alliance, Nebraska, United States, 69301

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Job Purpose Responsible for effectively overseeing the troubleshooting and repair of all mechanical and electrical systems of a locomotive. Work directly with customers and their employees. This role involves considerable creativity, perception, and initiative with wide latitude for independent action.

Location Alliance, Nebraska

Company Description Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Progress Rail delivers a comprehensive portfolio of cost‑effective solutions to railway customers around the globe, powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting‑edge technology, unmatched expertise, and a commitment to excellence.

Key Job Elements (Responsibilities)

Represent Progress Rail regarding product service difficulties, causes, and corrections.

Provide technical advice to customers regarding proper use, tooling, maintenance practices, and operation of product to maximize reliability and performance.

Assist customers with investigating and correcting product difficulties.

Monitor equipment performance and provide sales/service management with regular reports and recommendations for technical problem solutions.

Maintain safe practices and good housekeeping.

Train and develop new employees (hourly and salaried).

Maintain records on work and modifications performed, analyze data, and report results.

Ensure compliance with governmental agency inspection requirements.

Frequent contact with customers and effective communication with others.

Promote good group relations.

Research/coordinate special tool and material requirements.

Assist in the investigation and documentation of product warranty issues.

Effectively update daily shop reports as required.

Assist in the identification, investigation, and resolution of product reliability and performance issues.

Prepare task procedure documentation/instructions to effectively communicate requirements to the shop workforce.

Identify and report warranty and charge‑back items.

Perform all responsibilities in accordance with Caterpillar’s Code of Conduct.

Education / Training

Required:

Associate’s degree or equivalent experience.

Preferred:

BSME or BSEE degree.

Qualifications and Experience

Medium level of oral and written communication skills.

Medium level of interpersonal skills for effective customer and workforce interaction.

Medium level of analytical ability for complex problem solving.

Medium level of mechanical and electrical aptitude.

Knowledge of fundamental inspection and reliability procedures and processes.

Ability to read engineering drawings.

Knowledge of shop practices and basic machinery.

Willingness to relocate.

Ability to work as part of a multi‑shift seven‑day operation.

Essential and Physical Activities

Strength – Must be able to lift, carry, push, or pull up to 50 lbs.

Motion – Walking, frequent bending, crouching, stopping, kneeing, squatting, and overhead reaching.

Vision/Hearing – Must follow written and verbal instructions and hear audible alarms; ability to identify colors.

Work Environment – Varied surfaces, concrete floors, gravel, locomotive floors; varied heights; confined spaces; non‑temperature controlled environment, all weather conditions with high noise and dust levels.

Emotional Demands – Comfortable working alone in noisy, dusty environments while wearing PPE.

Safety – Safety‑sensitive position; must abide by all safety protocols and use required PPE (e.g., metatarsal boots, safety glasses, gloves, respirators, hearing protection).

Benefits Compensation and benefits are individualized based on job level, location, knowledge, skills, and experience.

Competitive Salary

401(k) plan with up to 6% company match (no waiting period, immediate vesting)

Medical/Dental/Vision/Life/Disability Insurance

Supplemental Accident, Critical Care, and Hospital Insurance available along with HDHP and HSA with seed money

Flexible Spending Accounts

Paid Vacation, Holidays, and PTO

Employee Assistance Plan

Education Assistance Program

Employee Recognition Programs

Site‑specific Production and Incentive Plans

Site‑specific Step and Skill Level Wage Adjustment Plans

Site‑specific Relocation and Sign‑on Bonus Programs

Benefits eligibility varies by position, employment status, and location.

Subject to position, eligibility, and plan guidelines. The provisions of the plan documents control such benefits.

Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job Category Marketing, Sales and Service

Facility Location CSTM BNSF - NE Alliance - 404

Seniority Level Entry level

Employment Type Temporary

Job Function Engineering and Information Technology

Industries Railroad Equipment Manufacturing

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