M/I Homes, Inc.
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M/I Homes
has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation's leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa, and Fort Myers/Naples. Job Summary
Performs inspections and repairs for completed homes in accordance with product and company warranties and policies to ensure customer satisfaction. Responsibilities
Performs Post Closing Customer Visits (PCCV) and other inspections as per departmental and company standards. Completes work orders and provides on-site problem solving to meet customer needs. Contacts and schedules subcontractors to perform work as required. Initiates service work orders, sets appointments, monitors progress and quality, and keeps customers informed. Supervises subcontractors to improve efficiency and workflow. Maintains service vehicle inventories. Participates in departmental meetings to discuss service issues and improve workflow. Assists in special projects and performs additional duties as required. Requirements
Minimum Education/Experience:
High school diploma with 1-5 years of related experience and/or training; supervisory experience preferred; knowledge of home building industry advantageous. Skills
Computer proficiency Excellent written and verbal communication Customer service skills Competencies
Customer focus Approachability Listening skills Time management Composure Conflict management Perseverance Problem solving Work Conditions
Travel required; valid driver’s license and good driving record necessary. Benefits
M/I Homes offers comprehensive benefits including medical, dental, vision, paid time off, holidays, parental leave, 401(k) options, profit sharing, employee stock purchase, and home purchase plans. We are an EEO/AA employer M/F/D/V, maintain a drug-free workplace, and conduct pre-employment substance testing.
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has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation's leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa, and Fort Myers/Naples. Job Summary
Performs inspections and repairs for completed homes in accordance with product and company warranties and policies to ensure customer satisfaction. Responsibilities
Performs Post Closing Customer Visits (PCCV) and other inspections as per departmental and company standards. Completes work orders and provides on-site problem solving to meet customer needs. Contacts and schedules subcontractors to perform work as required. Initiates service work orders, sets appointments, monitors progress and quality, and keeps customers informed. Supervises subcontractors to improve efficiency and workflow. Maintains service vehicle inventories. Participates in departmental meetings to discuss service issues and improve workflow. Assists in special projects and performs additional duties as required. Requirements
Minimum Education/Experience:
High school diploma with 1-5 years of related experience and/or training; supervisory experience preferred; knowledge of home building industry advantageous. Skills
Computer proficiency Excellent written and verbal communication Customer service skills Competencies
Customer focus Approachability Listening skills Time management Composure Conflict management Perseverance Problem solving Work Conditions
Travel required; valid driver’s license and good driving record necessary. Benefits
M/I Homes offers comprehensive benefits including medical, dental, vision, paid time off, holidays, parental leave, 401(k) options, profit sharing, employee stock purchase, and home purchase plans. We are an EEO/AA employer M/F/D/V, maintain a drug-free workplace, and conduct pre-employment substance testing.
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