Logo
Barnes & Noble College

Retail Assistant Department Manager - Game Day Operations

Barnes & Noble College, Syracuse, New York, United States

Save Job

Overview Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment focused on delivering essential educational content, tools, and merchandise within a dynamic campus retail environment. Our teams interact directly with students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a

Assistant Department Manager, Game Day Operations

at our

Syracuse University

general merchandise store. The Assistant Department Manager will be knowledgeable about department and store operations to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound.

Responsibilities This role is based at the

Syracuse University General Merchandise Store inside the JMA Wireless Dome , with responsibilities that include supporting game day operations during home games and major campus events. In addition to working in the main store, you’ll assist with kiosks, trailers, and quad pop-ups during football season; helping with setup, jumping in where needed, and working with reliability and independence. As an Assistant Department Manager, you’ll partner with the management team to oversee store operations, taking direct responsibility for one or more departments or operational functions when needed. You’ll bring strong knowledge of store processes, deliver outstanding customer service, and ensure your areas are well-merchandised, maintained, and operationally sound.

Qualifications

2+ years’ experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.

High school diploma/GED preferred.

Outstanding customer service skills to match customers to products that meet their needs.

Basic reading, writing and accounting skills required.

Excellent customer service and communication skills needed.

Strong interpersonal, communication, and problem-solving skills.

Ability to work a flexible schedule including evenings, weekends, and holidays.

Physical Demands

Frequent movement within the store to access various departments, areas, and products.

Ability to remain in a stationary position for extended periods.

Frequent lifting.

Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Pay New York pay transparency information (where applicable): Full-time Assistant Department Manager pay range $19.00 – $23.75/hour.

Benefits

Get paid sooner! Daily Pay earned wage access is available to all store employees.

Employee Discount

Paid sick time (accrued based on time worked)

Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)

Commuter Benefits

Eligibility for each plan may include a waiting period and may require the employee to enroll during a stated eligibility period.

COVID-19 Considerations Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

#INDBNED

#J-18808-Ljbffr