H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Your Role
Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll lead customer-centric teams in the offices you manage to accelerate seasonal tax business. You’ll be the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is not remote and requires in-person work.
Responsibilities
Lead daily team meetings and communicate essential information to tax office associates Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and collaborate with the Associate Relations Center to resolve issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
What you’ll bring to the team
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and leading a growth culture Strong decision-making and judgment, able to operate in a fast-paced environment with minimal supervision Interpersonal and communication skills with a customer-centric mindset Computer proficiency with MS Office Bachelor’s degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Benefits and Culture
H&R Block is an equal opportunity employer. We are committed to a diverse and inclusive workplace. Our benefit offerings support associates' health, wellbeing, and financial wellness. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support for you and your family Discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (eligibility requirements apply)
The Community You Will Join
We are committed to a Connected Culture where trust, care, and connections help everyone feel they belong as part of a larger team. This environment is recognized on Best Companies lists, and colleagues support each other in growth. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a guarantee of employment.
Other
Sponsored Job Job reference: #38682
#J-18808-Ljbffr
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Your Role
Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll lead customer-centric teams in the offices you manage to accelerate seasonal tax business. You’ll be the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is not remote and requires in-person work.
Responsibilities
Lead daily team meetings and communicate essential information to tax office associates Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and collaborate with the Associate Relations Center to resolve issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
What you’ll bring to the team
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and leading a growth culture Strong decision-making and judgment, able to operate in a fast-paced environment with minimal supervision Interpersonal and communication skills with a customer-centric mindset Computer proficiency with MS Office Bachelor’s degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Benefits and Culture
H&R Block is an equal opportunity employer. We are committed to a diverse and inclusive workplace. Our benefit offerings support associates' health, wellbeing, and financial wellness. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support for you and your family Discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (eligibility requirements apply)
The Community You Will Join
We are committed to a Connected Culture where trust, care, and connections help everyone feel they belong as part of a larger team. This environment is recognized on Best Companies lists, and colleagues support each other in growth. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a guarantee of employment.
Other
Sponsored Job Job reference: #38682
#J-18808-Ljbffr