Cole Valley Cadillac
Join to apply for the
Service Advisor
role at
Cole Valley Cadillac .
This role offers a base pay range of $40,000 – $60,000 per year.
Automotive Service Writer Advisor Job Responsibilities
Initiates automotive services and repairs by assessing performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Automotive Service Writer Advisor Job Duties
Ascertains automotive problems and services by listening to customers' descriptions of symptoms; clarifying descriptions of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explains provisions and exclusions.
Develops estimates by costing materials, supplies and labor; calculates customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems and causes discovered, and preparing required repairs and services; obtains approvals; enters the RO into the service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtains customer approval of estimates; gathers and provides contact telephone numbers; answers questions and concerns; arranges towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization's reputation by accepting ownership for accomplishing new requests; explores opportunities to add value.
Automotive Service Writer Advisor Skills And Qualifications
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Safety Management, GM vehicle and Dealertrack DMS experience.
Important skills, knowledge, and abilities for Automotive Service Advisors
Troubleshooting: determining causes of operating errors and deciding what to do.
Reading Comprehension: understanding written sentences and paragraphs in work‑related documents.
Writing: communicating effectively in writing.
Speaking: conveying information effectively.
Active Listening: giving full attention to others, asking questions, not interrupting.
Entry level position.
Mandatory pre‑employment drug testing.
We Offer
Excellent pay plan with bonuses and incentives based on experience.
Medical insurance available.
401(k) plan.
Paid vacation.
Paid training.
Paid uniforms.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Cole Valley Cadillac by 2x.
Get notified about new Service Advisor jobs in
Warren, OH .
#J-18808-Ljbffr
Service Advisor
role at
Cole Valley Cadillac .
This role offers a base pay range of $40,000 – $60,000 per year.
Automotive Service Writer Advisor Job Responsibilities
Initiates automotive services and repairs by assessing performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Automotive Service Writer Advisor Job Duties
Ascertains automotive problems and services by listening to customers' descriptions of symptoms; clarifying descriptions of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explains provisions and exclusions.
Develops estimates by costing materials, supplies and labor; calculates customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems and causes discovered, and preparing required repairs and services; obtains approvals; enters the RO into the service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtains customer approval of estimates; gathers and provides contact telephone numbers; answers questions and concerns; arranges towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization's reputation by accepting ownership for accomplishing new requests; explores opportunities to add value.
Automotive Service Writer Advisor Skills And Qualifications
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Safety Management, GM vehicle and Dealertrack DMS experience.
Important skills, knowledge, and abilities for Automotive Service Advisors
Troubleshooting: determining causes of operating errors and deciding what to do.
Reading Comprehension: understanding written sentences and paragraphs in work‑related documents.
Writing: communicating effectively in writing.
Speaking: conveying information effectively.
Active Listening: giving full attention to others, asking questions, not interrupting.
Entry level position.
Mandatory pre‑employment drug testing.
We Offer
Excellent pay plan with bonuses and incentives based on experience.
Medical insurance available.
401(k) plan.
Paid vacation.
Paid training.
Paid uniforms.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Cole Valley Cadillac by 2x.
Get notified about new Service Advisor jobs in
Warren, OH .
#J-18808-Ljbffr