Geoprobe Systems®
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The Indiana service center (INSC) manager will lead people and processes, overseeing the day-to-day activities of our new Indiana-based service and sales shop. The manager will direct team activities with the goal of providing top service to our customers. The ideal candidate is adept at managing changing needs and views challenges as a chance to grow. Innovative problem-solving and willingness to go the extra mile to meet goals are necessary for success.
Job Responsibilities
Work with service director to set overall vision and yearly objectives. Manage operations to achieve these goals: Promote business to grow service revenue while maintaining a strong focus on customer needs Build relationships with prospective and existing customers to identify opportunities and promote offerings Increase billable hours in INSC shop year over year Make recommendations on capital expenditures to improve capacity and quality Build a culture that upholds Geoprobe objectives with INSC team, customers Build the service center business following the Absorption Model, including managing personnel, facilities, tools, systems, and financial reports Lead and motivate employees toward understanding and aligning with company culture and goals Provide opportunities for employee growth through cross training, goal setting, and giving feedback Provide clear direction in everyday and challenging situations Handle time & vacation approval, hiring selections and decisions to discontinue employment. Identify and implement processes and procedures to improve efficiency and quality Prioritize, multitask, and maintain flexibility in a fast-paced, changing environment 45+ hour work week on average
Requirements
Supervisory experience Strong customer service skills Excellent organizational skills with attention to detail Decisive leadership skills & problem-solving under pressure Strong interpersonal & communication skills (both verbal and written) Mechanical aptitude SAP experience preferred
Benefits
401(k) Health Insurance Paid Time Off (PTO) Profit Sharing
Geoprobe Systems is an Equal Opportunity Employer. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Geoprobe Systems by 2x Get notified about new Service Center Manager jobs in
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Job Responsibilities
Work with service director to set overall vision and yearly objectives. Manage operations to achieve these goals: Promote business to grow service revenue while maintaining a strong focus on customer needs Build relationships with prospective and existing customers to identify opportunities and promote offerings Increase billable hours in INSC shop year over year Make recommendations on capital expenditures to improve capacity and quality Build a culture that upholds Geoprobe objectives with INSC team, customers Build the service center business following the Absorption Model, including managing personnel, facilities, tools, systems, and financial reports Lead and motivate employees toward understanding and aligning with company culture and goals Provide opportunities for employee growth through cross training, goal setting, and giving feedback Provide clear direction in everyday and challenging situations Handle time & vacation approval, hiring selections and decisions to discontinue employment. Identify and implement processes and procedures to improve efficiency and quality Prioritize, multitask, and maintain flexibility in a fast-paced, changing environment 45+ hour work week on average
Requirements
Supervisory experience Strong customer service skills Excellent organizational skills with attention to detail Decisive leadership skills & problem-solving under pressure Strong interpersonal & communication skills (both verbal and written) Mechanical aptitude SAP experience preferred
Benefits
401(k) Health Insurance Paid Time Off (PTO) Profit Sharing
Geoprobe Systems is an Equal Opportunity Employer. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Geoprobe Systems by 2x Get notified about new Service Center Manager jobs in
Indianapolis, IN . Customer Service Manager - Indianapolis, IN
Customer Service Manager - Indianapolis, IN
Indianapolis, IN $72,000.00-$72,000.00 1 week ago Indianapolis, IN $90,000.00-$120,000.00 1 month ago Indianapolis, IN $70,000.00-$93,000.00 4 days ago Indianapolis, IN $65,000.00-$68,000.00 2 weeks ago Patient Services Operations Manager - Food Service
Indianapolis, IN $59,000.00-$60,000.00 26 minutes ago Indianapolis, IN $54,700.00-$91,000.00 4 weeks ago Operations Manager - High Speed Manufacturing
Indianapolis, IN $120,000.00-$150,000.00 3 days ago Plainfield, IN $62,500.00-$82,200.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr