The TJX Companies, Inc.
Retail Department Coordinator
The TJX Companies, Inc.
Join the TJX family—a Fortune 100 company and the world’s leading off‑price retailer. This position is based at the TJ Maxx Store 0617 Newport, RI at 199 O'Connell Highway, USA.
Job Description Promote an excellent customer experience. Oversee a team of Associates at the front of the store, ensuring prompt, courteous service and promotion of loyalty programs. Lead by example by engaging all customers, maintaining a clean and organized store, and modeling outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front‑end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks according to the store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Qualifications
Available to work a flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi‑tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
Minimum 1 year retail and 6 months of leadership experience
Benefits Associate discount; employee assistance program; smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long‑term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with the applicable plan and may change from time to time.
Equal Opportunity Statement The TJX Companies, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity or expression, marital or military status, or based on any individual's status in any protected class. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with applicable law. Applicants with arrest or conviction records will be considered for employment.
Applicants may contact your TJX representative for more information.
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The TJX Companies, Inc.
Join the TJX family—a Fortune 100 company and the world’s leading off‑price retailer. This position is based at the TJ Maxx Store 0617 Newport, RI at 199 O'Connell Highway, USA.
Job Description Promote an excellent customer experience. Oversee a team of Associates at the front of the store, ensuring prompt, courteous service and promotion of loyalty programs. Lead by example by engaging all customers, maintaining a clean and organized store, and modeling outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front‑end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks according to the store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Qualifications
Available to work a flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi‑tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
Minimum 1 year retail and 6 months of leadership experience
Benefits Associate discount; employee assistance program; smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long‑term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with the applicable plan and may change from time to time.
Equal Opportunity Statement The TJX Companies, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity or expression, marital or military status, or based on any individual's status in any protected class. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with applicable law. Applicants with arrest or conviction records will be considered for employment.
Applicants may contact your TJX representative for more information.
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