AutoNation
Overview
Service Advisor - Honda Lewisville role at AutoNation. As a Service Advisor, you’ll be part of a nationwide team servicing vehicles and building customer loyalty through clear communication and automotive knowledge. You’ll use technology to identify selling opportunities while keeping drivers safe in their vehicles. Responsibilities
Set, confirm and prepare for appointments with customers to provide a great service experience Meet or exceed targeted sales goals and the targeted customer satisfaction index Greet customers in a friendly manner when they arrive Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives Use a consultative selling process to assist customers in planning for ongoing maintenance Produce repair orders with cost and time estimates, providing full transparency Communicate with technicians and parts associates to ensure timely completion of work Follow up with customers on the status of their vehicle and to ensure satisfaction Gain product knowledge to effectively help customers Provide an exceptional customer experience to drive loyalty Qualifications
High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Demonstrated communication, consultative, interpersonal and organizational skills Willingness to follow up with customers Experience and desire to work with technology Valid in-state driver’s license and an acceptable, safe driving record Benefits
Competitive compensation and 401k matching Health, dental, and vision insurance; maternity benefits Associate purchase and discount programs for vehicles, services, parts, and accessories Access deals and discounts through YouDecide DRVPNK mission to raise and donate millions to cancer research AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. Through DRV PNK, we have raised over $40 million for cancer-related causes. AutoNation is committed to a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply, even if you do not meet every requirement. We value innovation, teamwork, and a commitment to making a positive impact.
#J-18808-Ljbffr
Service Advisor - Honda Lewisville role at AutoNation. As a Service Advisor, you’ll be part of a nationwide team servicing vehicles and building customer loyalty through clear communication and automotive knowledge. You’ll use technology to identify selling opportunities while keeping drivers safe in their vehicles. Responsibilities
Set, confirm and prepare for appointments with customers to provide a great service experience Meet or exceed targeted sales goals and the targeted customer satisfaction index Greet customers in a friendly manner when they arrive Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives Use a consultative selling process to assist customers in planning for ongoing maintenance Produce repair orders with cost and time estimates, providing full transparency Communicate with technicians and parts associates to ensure timely completion of work Follow up with customers on the status of their vehicle and to ensure satisfaction Gain product knowledge to effectively help customers Provide an exceptional customer experience to drive loyalty Qualifications
High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Demonstrated communication, consultative, interpersonal and organizational skills Willingness to follow up with customers Experience and desire to work with technology Valid in-state driver’s license and an acceptable, safe driving record Benefits
Competitive compensation and 401k matching Health, dental, and vision insurance; maternity benefits Associate purchase and discount programs for vehicles, services, parts, and accessories Access deals and discounts through YouDecide DRVPNK mission to raise and donate millions to cancer research AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. Through DRV PNK, we have raised over $40 million for cancer-related causes. AutoNation is committed to a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply, even if you do not meet every requirement. We value innovation, teamwork, and a commitment to making a positive impact.
#J-18808-Ljbffr