Service Advisor

Service Advisor responsibilities Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers Requirements: Minimum 2year experience in a service advisory role Reynolds & Reynolds experience is preferred but not required. General Motorsexperience is a PLUS! Positive attitude &having a strong work-ethic. Ability to work in a fast-paced environment. Demonstrated organizational skills. CSI focused Required experience: Service Advisor, Dealership, Automotive Knowledge: 2year

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