AutoNation
Service Advisor - AutoNation Dodge Ram Broadway
AutoNation, Littleton, New Hampshire, us, 03561
Overview
Service Advisor - AutoNation Dodge Ram Broadway AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. You’ll use communication skills and automotive knowledge, along with leading-edge technology, to uncover selling opportunities that keep drivers safe in their vehicles. Note:
This position is commission-based with potential monthly compensation in the range presented in the job posting. Position overview
Working in our state-of-the-art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. You’ll explain the Service Technician’s recommendations to the customer in easy-to-understand language and suggest up-sell opportunities to keep the customer’s vehicle safe. Responsibilities
Set, confirm and prepare for appointments with customers to ensure a great service experience Meet or exceed targeted sales goals and customer satisfaction indices Greet customers in a friendly manner when they arrive Determine vehicle needs based on customer information, vehicle walk-around, inspections, and test drives Use a consultative selling process to help customers plan for ongoing required maintenance Produce repair orders with cost and time estimates, with full transparency Communicate with technicians and parts associates to ensure timely completion of work Follow up with customers on status and satisfaction as requested Gain product knowledge to effectively assist customers Provide an exceptional customer experience to drive loyalty Qualifications
High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Strong communication, consultative, interpersonal and organizational skills Willingness to follow up with customers Experience and desire to work with technology Valid in-state driver’s license and an acceptable, safe driving record Compensation
This position is commission-based. The average compensation for this position is from $3,572 - $5,560 monthly. Benefits and perks
Competitive compensation and 401k matching Health, dental, and vision insurance; maternity benefits; work-life balance Associate purchase and discount programs for vehicles, services, parts, and more Access discounts through YouDecide Support for DRVPNK mission to raise and donate to cancer charities Company commitments
AutoNation is committed to a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds who are passionate about making a positive impact and encourage you to apply even if you do not meet every requirement. Job details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Motor Vehicle Manufacturing
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Service Advisor - AutoNation Dodge Ram Broadway AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. You’ll use communication skills and automotive knowledge, along with leading-edge technology, to uncover selling opportunities that keep drivers safe in their vehicles. Note:
This position is commission-based with potential monthly compensation in the range presented in the job posting. Position overview
Working in our state-of-the-art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. You’ll explain the Service Technician’s recommendations to the customer in easy-to-understand language and suggest up-sell opportunities to keep the customer’s vehicle safe. Responsibilities
Set, confirm and prepare for appointments with customers to ensure a great service experience Meet or exceed targeted sales goals and customer satisfaction indices Greet customers in a friendly manner when they arrive Determine vehicle needs based on customer information, vehicle walk-around, inspections, and test drives Use a consultative selling process to help customers plan for ongoing required maintenance Produce repair orders with cost and time estimates, with full transparency Communicate with technicians and parts associates to ensure timely completion of work Follow up with customers on status and satisfaction as requested Gain product knowledge to effectively assist customers Provide an exceptional customer experience to drive loyalty Qualifications
High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Strong communication, consultative, interpersonal and organizational skills Willingness to follow up with customers Experience and desire to work with technology Valid in-state driver’s license and an acceptable, safe driving record Compensation
This position is commission-based. The average compensation for this position is from $3,572 - $5,560 monthly. Benefits and perks
Competitive compensation and 401k matching Health, dental, and vision insurance; maternity benefits; work-life balance Associate purchase and discount programs for vehicles, services, parts, and more Access discounts through YouDecide Support for DRVPNK mission to raise and donate to cancer charities Company commitments
AutoNation is committed to a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds who are passionate about making a positive impact and encourage you to apply even if you do not meet every requirement. Job details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Motor Vehicle Manufacturing
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