Glendale Chrysler Jeep Dodge Ram (St. Louis)
Service Advisor - 4 Day Workweek
Glendale Chrysler Jeep Dodge Ram (St. Louis), Glendale, Missouri, United States
Overview
Now Hiring: Automotive Service Advisor – Join Our Winning Team! Glendale Chrysler Jeep Dodge Ram is searching for a top-performing Service Advisor to join our high-performing Service Team. We are looking for motivated individuals with a passion for exceptional customer service and a commitment to providing the best service experience in the industry. Why Join Us?
Competitive Pay Plan
– Earn based on performance and customer satisfaction Full-Time Union Position
(Automotive Lodge Local 777) 100% Employer-Paid Health, Dental, and Vision Insurance
for You and Your Family Company-Paid Pension Contributions Optional 401(k) Through Machinists 777 Union Paid Holidays, Vacation, and Personal Days Manufacturer-Paid FCA Training
to Advance Your Career What You’ll Do
The
Service Advisor
is the bridge between our customers and technicians, ensuring a seamless and satisfying service experience. Responsibilities include: Building and maintaining strong relationships with customers Greeting and consulting customers on service needs in a professional manner Conducting thorough
vehicle walk-around inspections
to identify and document concerns Advising customers on recommended services
and upselling when appropriate Providing accurate time and cost estimates
for repairs and maintenance Keeping customers informed about their vehicle’s service progress and any changes Managing live service calls and ensuring customer inquiries are handled promptly Reviewing completed services to ensure quality work before delivering the vehicle to the customer Processing warranty repairs according to manufacturer guidelines Ensuring compliance with state and federal automotive repair laws What We’re Looking For
Two to five years of experience
as a Service Advisor preferred Strong
customer service skills
and ability to build long-term relationships Experience maintaining
high customer satisfaction scores
(FCA Customer Experience Survey a plus) Strong organizational and communication skills Experience with
DealerTrack or FCA Warranty systems
is a plus Valid driver’s license
required Must pass
pre-employment drug test, background check, and driving record screening Why Choose Glendale Chrysler Jeep Dodge Ram?
For more than 50 years, we have been a trusted part of the
St. Louis community . As one of the
top volume dealerships in Missouri , we lead the way in
customer satisfaction and service excellence . We offer
long-term career stability, ongoing training, and a work environment where you can grow and thrive. Ready to Take Your Career to the Next Level? If you are an experienced Service Advisor looking for
a rewarding, high-growth opportunity with industry-leading benefits , apply today and become part of
our award-winning team!
#J-18808-Ljbffr
Now Hiring: Automotive Service Advisor – Join Our Winning Team! Glendale Chrysler Jeep Dodge Ram is searching for a top-performing Service Advisor to join our high-performing Service Team. We are looking for motivated individuals with a passion for exceptional customer service and a commitment to providing the best service experience in the industry. Why Join Us?
Competitive Pay Plan
– Earn based on performance and customer satisfaction Full-Time Union Position
(Automotive Lodge Local 777) 100% Employer-Paid Health, Dental, and Vision Insurance
for You and Your Family Company-Paid Pension Contributions Optional 401(k) Through Machinists 777 Union Paid Holidays, Vacation, and Personal Days Manufacturer-Paid FCA Training
to Advance Your Career What You’ll Do
The
Service Advisor
is the bridge between our customers and technicians, ensuring a seamless and satisfying service experience. Responsibilities include: Building and maintaining strong relationships with customers Greeting and consulting customers on service needs in a professional manner Conducting thorough
vehicle walk-around inspections
to identify and document concerns Advising customers on recommended services
and upselling when appropriate Providing accurate time and cost estimates
for repairs and maintenance Keeping customers informed about their vehicle’s service progress and any changes Managing live service calls and ensuring customer inquiries are handled promptly Reviewing completed services to ensure quality work before delivering the vehicle to the customer Processing warranty repairs according to manufacturer guidelines Ensuring compliance with state and federal automotive repair laws What We’re Looking For
Two to five years of experience
as a Service Advisor preferred Strong
customer service skills
and ability to build long-term relationships Experience maintaining
high customer satisfaction scores
(FCA Customer Experience Survey a plus) Strong organizational and communication skills Experience with
DealerTrack or FCA Warranty systems
is a plus Valid driver’s license
required Must pass
pre-employment drug test, background check, and driving record screening Why Choose Glendale Chrysler Jeep Dodge Ram?
For more than 50 years, we have been a trusted part of the
St. Louis community . As one of the
top volume dealerships in Missouri , we lead the way in
customer satisfaction and service excellence . We offer
long-term career stability, ongoing training, and a work environment where you can grow and thrive. Ready to Take Your Career to the Next Level? If you are an experienced Service Advisor looking for
a rewarding, high-growth opportunity with industry-leading benefits , apply today and become part of
our award-winning team!
#J-18808-Ljbffr