Lake Michigan Credit Union
Mortgage Product Development Analyst
Lake Michigan Credit Union, Grand Rapids, Michigan, us, 49528
Mortgage Product Development Analyst page is loaded## Mortgage Product Development Analystlocations:
Grand Rapids, MItime type:
Full timeposted on:
Posted Todayjob requisition id:
REQ-2025-6094**Summary:**The Mortgage Product Development Analyst will facilitate communication of technology updates, perform new user software training, daily error resolution, and periodic User Access Testing. This role is responsible for monitoring and researching agency, investor, and regulatory changes within Mortgage Origination to prepare and
maintain products, policies, procedures, and reference materials.**Responsibilities:*** Coordinates Mortgage Development communications; responds to staff providing training assistance; troubleshoots to find cause-and-effect relationships; researches and escalates unresolved cases to IS Mortgage Support team.* Participates in Mortgage technology User Acceptance Testing to monitor and research all agency, regulatory, and internal changes related to Mortgage Origination (this includes Loan Origination, Processing, Underwriting, Closing, and Post-
Closing/Delivery).* Communicates research of agency, investor, and regulatory changes to Mortgage Product Development Supervisor and/or department managers, compliance, and quality control to coordinate development of policy, procedures, and other resources.* Contributes technology announcements to the Mortgage Lending bulletins, providing training tips and procedures for distribution to Mortgage Origination staff.* Works with Manager of Mortgage Development and Mortgage System Analysts to
coordinate any technology rollouts and enhancements.**Qualifications:*** Minimum of five years of similar or related experience, including preparatory experience.* A high school degree is required; a Bachelor's degree in Finance, Business, or other similar focus is strongly preferred.* General knowledge of the mortgage loan process and troubleshooting related technology applications including, but not limited to, Loan Origination software, online application websites, LoanBeam, mortgage insurance vendor websites, agency websites and applications, and vendor applications.* Requires a high level of attention to detail.* Must possess excellent written communication skills.* Strong organizational skills required.* Solid general knowledge of all functional areas within the Mortgage Division is strongly preferred.* Must be able to solve problems diplomatically, often seeking input from others.* Familiarity with Microsoft Office Suite along with AllRegs, BlackKnight/Empower a plus.Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one.As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities.You’ll love working here at Lake Michigan Credit Union! #J-18808-Ljbffr
Grand Rapids, MItime type:
Full timeposted on:
Posted Todayjob requisition id:
REQ-2025-6094**Summary:**The Mortgage Product Development Analyst will facilitate communication of technology updates, perform new user software training, daily error resolution, and periodic User Access Testing. This role is responsible for monitoring and researching agency, investor, and regulatory changes within Mortgage Origination to prepare and
maintain products, policies, procedures, and reference materials.**Responsibilities:*** Coordinates Mortgage Development communications; responds to staff providing training assistance; troubleshoots to find cause-and-effect relationships; researches and escalates unresolved cases to IS Mortgage Support team.* Participates in Mortgage technology User Acceptance Testing to monitor and research all agency, regulatory, and internal changes related to Mortgage Origination (this includes Loan Origination, Processing, Underwriting, Closing, and Post-
Closing/Delivery).* Communicates research of agency, investor, and regulatory changes to Mortgage Product Development Supervisor and/or department managers, compliance, and quality control to coordinate development of policy, procedures, and other resources.* Contributes technology announcements to the Mortgage Lending bulletins, providing training tips and procedures for distribution to Mortgage Origination staff.* Works with Manager of Mortgage Development and Mortgage System Analysts to
coordinate any technology rollouts and enhancements.**Qualifications:*** Minimum of five years of similar or related experience, including preparatory experience.* A high school degree is required; a Bachelor's degree in Finance, Business, or other similar focus is strongly preferred.* General knowledge of the mortgage loan process and troubleshooting related technology applications including, but not limited to, Loan Origination software, online application websites, LoanBeam, mortgage insurance vendor websites, agency websites and applications, and vendor applications.* Requires a high level of attention to detail.* Must possess excellent written communication skills.* Strong organizational skills required.* Solid general knowledge of all functional areas within the Mortgage Division is strongly preferred.* Must be able to solve problems diplomatically, often seeking input from others.* Familiarity with Microsoft Office Suite along with AllRegs, BlackKnight/Empower a plus.Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one.As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities.You’ll love working here at Lake Michigan Credit Union! #J-18808-Ljbffr