Bank of America
Fraud Analytics and Innovation Lead Analyst
Charlotte, North Carolina; Plano, Texas; Richmond, Virginia;
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This role is responsible for performing complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical topics, independently driving strategic improvements, large‑scale projects, and initiatives, and working with business counterparts within the line of business and partner organizations such as Risk and Product teams. The job involves extracting data from multiple databases, utilizing portfolio trends to propose policy changes, and balancing risk/reward trade‑offs to produce optimal results. The role also builds relationships with business partners and communicates findings to senior management.
Responsibilities
Perform complex analysis of financial models, market data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
Coach and mentor peers to improve proficiency in a variety of systems and act as a subject matter expert on multiple business and technical topics.
Identify fraud trends based on industry and portfolio conditions and communicate findings to senior management.
Support execution of large‑scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics‑based insights.
Drive analytics to develop fraud mitigation rules, balancing fraud risk, client impact, operational costs, and revenue implications with a focus on Health Savings Accounts and related products.
Proactively manage fraud risk by responding to immediate threats while anticipating future risks, vulnerabilities, and changes to the fraud landscape.
Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners.
Drive discovery and documentation of end‑to‑end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities.
Required Qualifications
Minimum 3 years of SAS/SQL coding knowledge and/or experience.
Ability to manage multiple projects in a complex and rapidly changing environment.
Ability to work independently as well as part of a team.
Strong analytical skills.
Previous risk/fraud analysis, strategy development, or related experience.
Strong written and oral communication skills.
Intellectually curious and willing to dive into complete issues and solve.
Desired Qualifications
5+ years of risk analysis, strategy development, or related experience.
5+ years of SAS or SQL coding experience.
Prior experience in Authentication, Fraud, Debit Card or other related risk fields.
Functional knowledge of multiple products and/or channels (e.g., Credit, Debit, Digital, Call Center).
Experience managing relationships and projects with external vendor partners.
Skills
Analytical Thinking
Business Analytics
Data and Trend Analysis
Problem Solving
Innovative Thinking
Monitoring, Surveillance, and Testing
Presentation Skills
Interpretation Relevant Laws, Rules, and Regulations
Age requirement: Must be at least 18 years of age.
Illinois pay and benefits information
Massachusetts pay and benefits information
Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by calling 1.877.760.2076. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
Please note: Messages left for other purposes such as following up on an application or non‑disability related technical issues, will not receive a response.
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This role is responsible for performing complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical topics, independently driving strategic improvements, large‑scale projects, and initiatives, and working with business counterparts within the line of business and partner organizations such as Risk and Product teams. The job involves extracting data from multiple databases, utilizing portfolio trends to propose policy changes, and balancing risk/reward trade‑offs to produce optimal results. The role also builds relationships with business partners and communicates findings to senior management.
Responsibilities
Perform complex analysis of financial models, market data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
Coach and mentor peers to improve proficiency in a variety of systems and act as a subject matter expert on multiple business and technical topics.
Identify fraud trends based on industry and portfolio conditions and communicate findings to senior management.
Support execution of large‑scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics‑based insights.
Drive analytics to develop fraud mitigation rules, balancing fraud risk, client impact, operational costs, and revenue implications with a focus on Health Savings Accounts and related products.
Proactively manage fraud risk by responding to immediate threats while anticipating future risks, vulnerabilities, and changes to the fraud landscape.
Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners.
Drive discovery and documentation of end‑to‑end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities.
Required Qualifications
Minimum 3 years of SAS/SQL coding knowledge and/or experience.
Ability to manage multiple projects in a complex and rapidly changing environment.
Ability to work independently as well as part of a team.
Strong analytical skills.
Previous risk/fraud analysis, strategy development, or related experience.
Strong written and oral communication skills.
Intellectually curious and willing to dive into complete issues and solve.
Desired Qualifications
5+ years of risk analysis, strategy development, or related experience.
5+ years of SAS or SQL coding experience.
Prior experience in Authentication, Fraud, Debit Card or other related risk fields.
Functional knowledge of multiple products and/or channels (e.g., Credit, Debit, Digital, Call Center).
Experience managing relationships and projects with external vendor partners.
Skills
Analytical Thinking
Business Analytics
Data and Trend Analysis
Problem Solving
Innovative Thinking
Monitoring, Surveillance, and Testing
Presentation Skills
Interpretation Relevant Laws, Rules, and Regulations
Age requirement: Must be at least 18 years of age.
Illinois pay and benefits information
Massachusetts pay and benefits information
Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by calling 1.877.760.2076. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
Please note: Messages left for other purposes such as following up on an application or non‑disability related technical issues, will not receive a response.
#J-18808-Ljbffr