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Greenwaymazda

Greenway Mazda - Automotive Service Advisor

Greenwaymazda, Houston, Texas, United States, 77246

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Job Details

Level : Experienced

Job Location : Greenway Mazda - Houston, TX

Position Type : Full Time

Education Level : High School

Salary Range : Undisclosed

Greenway Mazda of Houston is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. If this sounds like the perfect opportunity for you, then we encourage you to apply now! Responsibilities: · Greets and consults with customers to interpret their needs and arrange for appropriate service · Serves as the primary point of contact for all automotive service and repair matters · Consult with mechanics about necessary repairs and possible alternatives to expensive work · Sells additional needed services · Sets and manages the expectations for service delivery for both the customers and mechanics · Continuously updates customers on repair needs and completion times · Verify that the final invoice reconciles with the work performed on the repair order · Performs other duties as assigned

Benefits: · Progressive and Competitive Pay Plan · Strong mentorship program to help you gain the experience you need to progress your career · Excellent opportunities for growth and internal promotions · Ongoing Training and Education · Employee Purchase and Service Discounts · Paid Vacation · Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance · 401(k) Retirement Savings Plan · Team-oriented, professional and a fun work environment Qualifications · One year of dealership Service Advisor experience, preferred · Must have a proven record of achieving exceptional customer satisfaction · Must have a valid driver's license and be in good standing · Must exhibit personal and professional integrity · Have a desire for a long term career with a growing organization · CDK experience; preferred

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