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WOLF MOTOR COMPANY, INC.

Customer Care Representave

WOLF MOTOR COMPANY, INC., Jordan, Minnesota, United States, 55352

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Customer Care Representative

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WOLF MOTOR COMPANY, INC.

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WOLF MOTOR COMPANY, INC. provided pay range This range is provided by WOLF MOTOR COMPANY, INC.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Wolf Motors is seeking a dedicated individual fluent in email, text, and phone handling to answer customer inquiries and serve as the voice of our dealerships. Wolf Motors represents the Ford brand in and around Jordan, MN, and has received the highest Customer Satisfaction Awards in a 5-state region compared to other Ford dealers.

Your responsibilities include handling inbound email/phone inquiries, following up with sales and service guests, and enhancing the customer experience throughout their research and purchase process.

Responsibilities include:

Inbound sales call handling

Responding to inbound internet opportunities

Setting appointments for sales teams

Answering consumer inquiries

Making outbound customer relations calls

This full-time position is ideal for recent graduates, online entrepreneurs, or those knowledgeable in new media, with a personality suited for phone and online customer service.

Qualifications

Experience in online sales or customer service is a plus

Ability to handle high activity levels and develop relationships

Self-motivated with goal-oriented mindset

Strong communication skills

Compensation

Hourly salary

Commission structure

Monthly bonuses

Benefits package

Interested candidates should send resumes or brief job histories with contact information, including 'Wolf Motors Internet' in the subject line.

Additional Responsibilities:

Develop customer relationships

Set showroom appointments

Proactively create opportunities with existing customers

Handle calls, chats, and emails

Assist in online marketing efforts

Build and expand customer relationships for renewal and increased business

Follow company policies and procedures

Training Training on our phone, internet, and chat processes will be provided to help you understand online shoppers' needs and serve our guests better.

Details

Location: 600 West 2nd Street, Jordan, MN 55352

Employment type: Full-time

Seniority level: Entry level

Industry: Motor Vehicle Manufacturing

This job posting is active and accepting applications.

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