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The TJX Companies, Inc.

Engagement Coordinator

The TJX Companies, Inc., Santa Fe, New Mexico, us, 87503

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At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Overview Opportunity: Grow Your Career. Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed.

Responsibilities

Promotes a “Highly Satisfied” customer experience

Drives customer loyalty through programs and initiatives

Addresses customer concerns and issues promptly

Updates Associates on current customer experience feedback, goals, and company initiatives

Trains and mentors all Associates on Policies and Procedures

Provides recognition and constructive feedback on cashier performance

Maintains and monitors cash controls including change fund

Adheres to all labor laws and meal and break period policies

Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor

Audits and approves paperwork

Maintains cleanliness, recovery, and organizational standards throughout the frontline

Monitors all frontline equipment, communicating issues to management

Executes and adheres to Company directives

Maintains and upholds merchandising standards within the queue-line

Adheres to all operational, merchandise, and loss prevention policies and procedures

Ensures proper and timely handling of damages and Mark out of Stock

Promotes a safe environment, reporting any type of safety hazard in the store

Other duties as assigned

Qualifications

High School graduate or equivalent degree preferred

Available to work flexible schedule including evenings and weekends

Able to work as a team member

Excellent interpersonal skills

Exceptional customer service skills

Able to lift heavy merchandise with/without reasonable accommodations

Able to train and provide direction to others

Able to run a register/handle money

Must be able to handle confidential information with discretion

Experience as a coordinator or previous retail/supervisory experience preferred

Benefits

Associate discount; EAP; smoking cessation; bereavement

401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses

401(k) match; medical/dental/vision; HSA; health care FSA; life insurance

short/long term disability; paid parental leave; paid holidays/vacation/sick

auto/home insurance discounts; scholarship program; adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program

EEO and Hiring Statements TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual\'s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

Job Details

Address: 153 Paseo De Peralta

Location: USA HomeGoods Store 1070 Santa Fe NM

Starting pay range: $16.00 to $16.50 per hour

Actual starting pay is determined by factors including relevant skills, qualifications, and experience

Job Categories

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Retail

Referrals increase your chances of interviewing at The TJX Companies, Inc. by 2x. This position is for a Coordinator role in Santa Fe, NM with open opportunities in related positions.

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