Peachtree Group Hospitality Management
Front Office Manager -S
Peachtree Group Hospitality Management, Saint Augustine, Florida, United States, 32095
Join the
Front Office Manager -S
role at
Peachtree Group Hospitality Management . The
Front Desk Manager
leads the front desk team, delivering memorable guest experiences and modeling the company’s values.
Key Responsibilities
Uphold and model the company’s values, fostering collaboration and intuitive service.
Coach and develop a high‑performing team through mentoring, coaching, and training.
Recruit, schedule, supervise, and motivate Guest Services associates.
Lead daily line‑ups, weekly leadership meetings, and monthly departmental meetings.
Deliver exceptional guest service, encouraging creative problem‑solving and personalization.
Execute property events and activations for in‑house and future guests.
Collaborate with Housekeeping and Engineering to maintain rooms and facilities.
Monitor reservation channels and maintain accurate guest information.
Maintain operational supply levels within budget guidelines.
Ensure guest and associate safety, respond to emergencies, and keep training compliant.
Act as a key partner to the General Manager, aligning on priorities and supporting a unified guest experience strategy.
Champion hotel‑wide initiatives such as Lobby Ambassador and Manager on Duty programs.
Qualifications
Proven experience in hotel front desk or guest services leadership.
Strong interpersonal and communication skills.
Ability to lead, inspire, and develop a high‑performing team.
Proficiency in hotel management systems and reservation platforms.
Flexible schedule, including weekends and holidays.
Passion for hospitality and attention to detail.
Benefits Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. A generous 401(k) retirement match, paid holidays, paid time off, Employee Assistance Program, and additional perks support work‑life balance.
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Front Office Manager -S
role at
Peachtree Group Hospitality Management . The
Front Desk Manager
leads the front desk team, delivering memorable guest experiences and modeling the company’s values.
Key Responsibilities
Uphold and model the company’s values, fostering collaboration and intuitive service.
Coach and develop a high‑performing team through mentoring, coaching, and training.
Recruit, schedule, supervise, and motivate Guest Services associates.
Lead daily line‑ups, weekly leadership meetings, and monthly departmental meetings.
Deliver exceptional guest service, encouraging creative problem‑solving and personalization.
Execute property events and activations for in‑house and future guests.
Collaborate with Housekeeping and Engineering to maintain rooms and facilities.
Monitor reservation channels and maintain accurate guest information.
Maintain operational supply levels within budget guidelines.
Ensure guest and associate safety, respond to emergencies, and keep training compliant.
Act as a key partner to the General Manager, aligning on priorities and supporting a unified guest experience strategy.
Champion hotel‑wide initiatives such as Lobby Ambassador and Manager on Duty programs.
Qualifications
Proven experience in hotel front desk or guest services leadership.
Strong interpersonal and communication skills.
Ability to lead, inspire, and develop a high‑performing team.
Proficiency in hotel management systems and reservation platforms.
Flexible schedule, including weekends and holidays.
Passion for hospitality and attention to detail.
Benefits Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. A generous 401(k) retirement match, paid holidays, paid time off, Employee Assistance Program, and additional perks support work‑life balance.
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