Homes by Dickerson
1 day ago Be among the first 25 applicants
Our award-winning team is comprised of talented, passionate individuals committed to providing our clients with the best quality, highest-performing homes. Homes by Dickerson was voted
2025 Best Places To Work.
If you are passionate about client experience and working with people, we invite you to apply.
Role Description As a Client Care Representative, the primary responsibility is to work with the Client Care Coordinator, Subcontractors and Vendors to manage the daily activity of the home warranty process. After the closing of a home, the Client Care Representative will manage all aspects of the 3- and 10-month customer check in, as well as any warranty items that are unexpected or require immediate action to bring the warranty experience to completion. In addition, this position will provide pertinent information to management and attend seminars, training sessions, and company meetings on production related subjects.
Desired Skills & Expertise
Ability to take action to meet the needs of others; respond to problems.
Possess excellent verbal communication skills.
Ability to maintain composure and handle frequent job changes or unexpected disruptions.
Ability to adapt to changes in situation or direction in order to meet stated goals.
Ability to cooperate to build consensus and assist others to achieve team goals.
Detail and task oriented.
Education & Requirements
High School Diploma
Associates Degree or higher preferred
3+ years of Residential Construction Client Care experience
Valid State issued driver's license
Basic home improvement or construction/trade knowledge
Apply using the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a2de564d-2b61-427e-b113-3607abe43fc8&ccId=19000101_000001&jobId=949193&lang=en_US
Seniority level
Mid-Senior level
Employment type
Full-time
Construction
Referrals increase your chances of interviewing at Homes by Dickerson by 2x
Get notified about new Customer Service Representative jobs in
Raleigh, NC .
#J-18808-Ljbffr
Our award-winning team is comprised of talented, passionate individuals committed to providing our clients with the best quality, highest-performing homes. Homes by Dickerson was voted
2025 Best Places To Work.
If you are passionate about client experience and working with people, we invite you to apply.
Role Description As a Client Care Representative, the primary responsibility is to work with the Client Care Coordinator, Subcontractors and Vendors to manage the daily activity of the home warranty process. After the closing of a home, the Client Care Representative will manage all aspects of the 3- and 10-month customer check in, as well as any warranty items that are unexpected or require immediate action to bring the warranty experience to completion. In addition, this position will provide pertinent information to management and attend seminars, training sessions, and company meetings on production related subjects.
Desired Skills & Expertise
Ability to take action to meet the needs of others; respond to problems.
Possess excellent verbal communication skills.
Ability to maintain composure and handle frequent job changes or unexpected disruptions.
Ability to adapt to changes in situation or direction in order to meet stated goals.
Ability to cooperate to build consensus and assist others to achieve team goals.
Detail and task oriented.
Education & Requirements
High School Diploma
Associates Degree or higher preferred
3+ years of Residential Construction Client Care experience
Valid State issued driver's license
Basic home improvement or construction/trade knowledge
Apply using the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a2de564d-2b61-427e-b113-3607abe43fc8&ccId=19000101_000001&jobId=949193&lang=en_US
Seniority level
Mid-Senior level
Employment type
Full-time
Construction
Referrals increase your chances of interviewing at Homes by Dickerson by 2x
Get notified about new Customer Service Representative jobs in
Raleigh, NC .
#J-18808-Ljbffr