PPG Industries, Inc
Key Responsibilities
Deliver on-site technical service and support Territory Managers for assigned product lines.
Execute basic technical assignments and troubleshooting tasks under guidance.
Collect, document, and communicate customer feedback to internal teams.
Maintain strong working relationships with multiple internal and external stakeholders.
Provide clear and concise documentation of technical findings and service activities.
Present technical results and updates in writing or orally to TMs, Toll Producers, and internal teams.
Facilitate Root Cause Analysis for products found to be defective.
Adhere to safety, quality, and compliance standards at all times.
Required Qualifications
Bachelor's degree in related fields such as communication, marketing, project management, and/or science fields; or an equivalent combination of education and experience
2 or more years of experience in a technical service, field support, or customer-facing role.
Basic understanding of technical service processes and tools.
Strong verbal and written communication skills.
Ability to work effectively in a team environment
Root Cause Analysis skills
Benefits
PPG:n palkkaluokat ja edut voivat vaihdella paikallisesti, minka johdosta voimme palkita tyontekijoita kilpailukykyisesti eri markkinoilla. PPG huomioi useita tekijoita tehdessan palkkaus- ja palkitsemispatoksia, mukaan lukien osaaminen, kokemus ja koulutus, patevyys ja koulutus, lisenssit ja sertifioinnit seka muut organisaation tarpeet. Muitakin kannustimia voidaan soveltaa. Tyosuhde-etuohjelmamme on suunniteltu tukemaan tyontekijoidemme terveytta ja hyvinvointia. Vakuutuksiin ja muihihin etuihin sovelletaan niita koskevien asiakirjojen mukaisia ehtoja
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Deliver on-site technical service and support Territory Managers for assigned product lines.
Execute basic technical assignments and troubleshooting tasks under guidance.
Collect, document, and communicate customer feedback to internal teams.
Maintain strong working relationships with multiple internal and external stakeholders.
Provide clear and concise documentation of technical findings and service activities.
Present technical results and updates in writing or orally to TMs, Toll Producers, and internal teams.
Facilitate Root Cause Analysis for products found to be defective.
Adhere to safety, quality, and compliance standards at all times.
Required Qualifications
Bachelor's degree in related fields such as communication, marketing, project management, and/or science fields; or an equivalent combination of education and experience
2 or more years of experience in a technical service, field support, or customer-facing role.
Basic understanding of technical service processes and tools.
Strong verbal and written communication skills.
Ability to work effectively in a team environment
Root Cause Analysis skills
Benefits
PPG:n palkkaluokat ja edut voivat vaihdella paikallisesti, minka johdosta voimme palkita tyontekijoita kilpailukykyisesti eri markkinoilla. PPG huomioi useita tekijoita tehdessan palkkaus- ja palkitsemispatoksia, mukaan lukien osaaminen, kokemus ja koulutus, patevyys ja koulutus, lisenssit ja sertifioinnit seka muut organisaation tarpeet. Muitakin kannustimia voidaan soveltaa. Tyosuhde-etuohjelmamme on suunniteltu tukemaan tyontekijoidemme terveytta ja hyvinvointia. Vakuutuksiin ja muihihin etuihin sovelletaan niita koskevien asiakirjojen mukaisia ehtoja
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