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Walmart

(USA) Tire and Battery Service Advisor

Walmart, Shakopee, Minnesota, United States, 55379

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Position Summary Be a Team Member Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians. Communicates and develops interpersonal skills for providing safe and efficient customer service.

Be an Expert Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, Tire Pressure Monitoring systems, product specifications, and seasonality. Demonstrates knowledge of Point of Sale systems, phone and in‑person selling techniques.

Be a Techie Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement. Utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training. Adapts to new tools and encourages others to use them.

Be an Owner Communicates equipment, tools, and supplies needs to TBC; leads tracking and monitoring of returns and special orders; operates cash registers and processes transactions. Works hands‑on in the physical area, maintaining accurate inventory, audit, safety and compliance standards, and reporting TBC complaints, safety hazards, and problems with products, services, and work areas. Completes paperwork, logs, and other required documentation, ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures. Identifies member needs, assists members with purchasing decisions, and resolves issues and concerns.

Be a Talent Ambassador Acts as a brand advocate by valuing the member experience in the TBC area, modeling high‑quality service and products, developing, influencing and inspiring others to work in a respectful, supportive, and team‑oriented style. Understands roadblocks and assists in training team members.

Compliance & Conduct Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy. Executes business processes and practices with integrity.

Complex Problem Solving Completes work assignments and priorities using policies, data, and resources. Collaborates with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations. Carries out tasks, communicates progress and information, and recommends ways to address improvement opportunities while adapting to change and learning from feedback.

Cultural Leadership Embraces differences in people, cultures, ideas, and experiences. Creates a workplace where associates feel seen, supported, and connected through a culture of belonging. Builds strong, trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Strengthens the team by developing and mentoring others and recognizing their contributions and accomplishments.

Integrity, Service, & Excellence Maintains and promotes the highest standards of integrity, ethics, and compliance. Models Walmart values to support a regenerative company culture. Delivers results while putting the customer first, making decisions based on reliable information, balancing short‑ and long‑term priorities, and considering how work impacts the team. Demonstrates curiosity, continuous learning, risk‑taking, courage and resilience. Drives continuous improvements, embraces new technologies, and supports others through change.

Benefits At Sam's Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits: medical, vision, and dental coverage - Financial benefits: 401(k), stock purchase, and company‑paid life insurance - Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO can be used for vacation, sick leave, holidays, or other purposes. The amount varies by job classification and length of employment and meets or exceeds applicable paid sick leave laws. - Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more - Live Better U: a company‑paid education benefit program for full‑time and part‑time associates. Tuition, books, and fees are paid by Walmart, with eligibility depending on job classification and length of employment.

For full benefit details and eligibility, refer to the Walmart and Sam's Club benefit portals.

Minimum Qualifications

Valid state‑issued driver's license.

18 years of age or older.

Preferred Qualifications

Auto service industry experience.

Retail experience.

Primary Location 8201 Old Carriage Ct, Shakopee, MN 55379‑3154, United States of America

Company Policies Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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