AAR Corp
Overview
Job Description - Flight Operations Support Manager (17774) AAR Corp. is a global aerospace and defense aftermarket solutions company with more than 6,000 people across over 60 sites in over 20 countries. AAR supports commercial and government customers in more than 100 countries through its four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering, and Expeditionary Services. AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. Role Description:
The Flight Operations Support Manager is a key leader within AAR’s Worldwide Aviation Support Services (WASS) aviation operations team supporting the U.S. Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INLA). This role manages a large cadre of aviation support personnel, including base operations, mission planners and coordinators, and worldwide aircraft tracking and control, while ensuring standardization across the program. The manager interfaces with flight crews, functional managers, outside contractors, senior AAR WASS leadership, and Department of State officials to ensure global flight operations are executed professionally and in accordance with program policies, procedures, and contract requirements. Responsibilities
Standardize policies and procedures for flight operations, base support and aircraft tracking-reporting. Manage program-wide aviation support personnel training and standardization and ensure personnel are fully trained prior to deployment and executing their duties in accordance with IAW program directives and standards. Oversee personnel actions and program-wide hiring to maintain sufficient manning to meet mission support requirements. Develop, coordinate, and publish Standard Operating Procedures (SOPs), Work Instructions (WIs), and Operations Directives (ODs) to ensure coordination, reporting, and performance meet contract operational requirements and standards. Manage the operations modules within the Management Information System (MIS) and SharePoint systems of record. Serve as the Operations subject matter expert on all operations-related reporting, ensuring accurate and timely contract and operational reporting, including the Contract Deliverable Requirements List (CDRL). Ensure program-wide reporting is accurate, timely, and professional; correct errors promptly and institute corrective measures as required. Manage and standardize the flying publications program; maintain current paper-electronic publications including over 125 Electronic Flight Bags (EFBs) and relevant DoD FLIP and Jeppesen products. Lead the program’s hurricane response with Continuity of Operations (COOP) capability to ensure uninterrupted command, control, and communications in the event of a catastrophic event. Provide coordination and SME support on the capability, operation, visualization-display, and maintenance of program flight tracking systems and software. Liaise with vendors and contract-procurement professionals as required. Create, modify, and submit flight plans and travel requests in the Aircraft and Personnel Automated Clearance System (APACS), ensuring compliance with the Foreign Clearance Guide (FCG) and country-specific diplomatic clearance requirements; review and approve APACS drafts verifying full FCG compliance prior to submission. Maintain a 100% accurate, daily accounting of program-wide flying hours; generate reports and develop flying hour forecasts for contractual and program reporting. Serve as Operations Emergency Action Plan (EAP) liaison to the Director of Safety; ensure EAP actions and procedures align with program operational and safety standards. Manage the efficient coordination and execution of program relocation flights. Coordinate complex movements with the Department of State, Department of Defense, flight service vendors, Country Teams, the Program Management Office (PMO) and site Program Managers. Ensure 24-7-365 monitoring and contingency response capability across the program. Ensure worldwide emergency beacon capability remains operational and reliable. Contribute to the development of contact proposals, budget estimates, requirement development, and executable plans for current and future operations. Routinely liaise with Department of State and program leadership; identify, mentor, and develop future leaders for supervisory and management roles. Assist in the performance of Air Operations Officer duties when required; work multiple shifts, including nights, weekends, holidays, and extended hours during surge or contingency operations. Deploy and operate in austere, remote, and/or high-risk environments as mission requirements dictate. Perform secondary aircrew duties if and when qualified. Perform other duties as assigned. Qualifications
Basic Qualifications: Bachelor’s degree or equivalent combination of education and related experience. 15 years of experience in military and/or civilian aviation operations management. Demonstrated performance and other related operations experience may be considered and/or substituted. Knowledge of Federal Aviation Regulations, the Foreign Clearance Guide, and FLIP Publications. Ability to perform shift work, including early mornings, nights, weekends, and holidays. Available to deploy and operate in austere conditions. Maintain a U.S. Secret security clearance and valid U.S. passport. Preferred Meet program eligibility requirements for a rated or non-rated aircrew member. Possess an Airman Certificate. Maintain an updated FAA Class II flight physical. Prior military service. Proficient in ForeFlight, SkyVector, Flightradar24, and SkyRouter. Compensation and Benefits
Competitive salary and bonus package. Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement plan with company match. Professional development and career advancement opportunities. AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. Details
Job : WASS OPERATIONS Primary Location : United States-Florida-Rockledge Schedule : Full-time Overtime Status : Exempt AAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Job Description - Flight Operations Support Manager (17774) AAR Corp. is a global aerospace and defense aftermarket solutions company with more than 6,000 people across over 60 sites in over 20 countries. AAR supports commercial and government customers in more than 100 countries through its four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering, and Expeditionary Services. AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. Role Description:
The Flight Operations Support Manager is a key leader within AAR’s Worldwide Aviation Support Services (WASS) aviation operations team supporting the U.S. Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INLA). This role manages a large cadre of aviation support personnel, including base operations, mission planners and coordinators, and worldwide aircraft tracking and control, while ensuring standardization across the program. The manager interfaces with flight crews, functional managers, outside contractors, senior AAR WASS leadership, and Department of State officials to ensure global flight operations are executed professionally and in accordance with program policies, procedures, and contract requirements. Responsibilities
Standardize policies and procedures for flight operations, base support and aircraft tracking-reporting. Manage program-wide aviation support personnel training and standardization and ensure personnel are fully trained prior to deployment and executing their duties in accordance with IAW program directives and standards. Oversee personnel actions and program-wide hiring to maintain sufficient manning to meet mission support requirements. Develop, coordinate, and publish Standard Operating Procedures (SOPs), Work Instructions (WIs), and Operations Directives (ODs) to ensure coordination, reporting, and performance meet contract operational requirements and standards. Manage the operations modules within the Management Information System (MIS) and SharePoint systems of record. Serve as the Operations subject matter expert on all operations-related reporting, ensuring accurate and timely contract and operational reporting, including the Contract Deliverable Requirements List (CDRL). Ensure program-wide reporting is accurate, timely, and professional; correct errors promptly and institute corrective measures as required. Manage and standardize the flying publications program; maintain current paper-electronic publications including over 125 Electronic Flight Bags (EFBs) and relevant DoD FLIP and Jeppesen products. Lead the program’s hurricane response with Continuity of Operations (COOP) capability to ensure uninterrupted command, control, and communications in the event of a catastrophic event. Provide coordination and SME support on the capability, operation, visualization-display, and maintenance of program flight tracking systems and software. Liaise with vendors and contract-procurement professionals as required. Create, modify, and submit flight plans and travel requests in the Aircraft and Personnel Automated Clearance System (APACS), ensuring compliance with the Foreign Clearance Guide (FCG) and country-specific diplomatic clearance requirements; review and approve APACS drafts verifying full FCG compliance prior to submission. Maintain a 100% accurate, daily accounting of program-wide flying hours; generate reports and develop flying hour forecasts for contractual and program reporting. Serve as Operations Emergency Action Plan (EAP) liaison to the Director of Safety; ensure EAP actions and procedures align with program operational and safety standards. Manage the efficient coordination and execution of program relocation flights. Coordinate complex movements with the Department of State, Department of Defense, flight service vendors, Country Teams, the Program Management Office (PMO) and site Program Managers. Ensure 24-7-365 monitoring and contingency response capability across the program. Ensure worldwide emergency beacon capability remains operational and reliable. Contribute to the development of contact proposals, budget estimates, requirement development, and executable plans for current and future operations. Routinely liaise with Department of State and program leadership; identify, mentor, and develop future leaders for supervisory and management roles. Assist in the performance of Air Operations Officer duties when required; work multiple shifts, including nights, weekends, holidays, and extended hours during surge or contingency operations. Deploy and operate in austere, remote, and/or high-risk environments as mission requirements dictate. Perform secondary aircrew duties if and when qualified. Perform other duties as assigned. Qualifications
Basic Qualifications: Bachelor’s degree or equivalent combination of education and related experience. 15 years of experience in military and/or civilian aviation operations management. Demonstrated performance and other related operations experience may be considered and/or substituted. Knowledge of Federal Aviation Regulations, the Foreign Clearance Guide, and FLIP Publications. Ability to perform shift work, including early mornings, nights, weekends, and holidays. Available to deploy and operate in austere conditions. Maintain a U.S. Secret security clearance and valid U.S. passport. Preferred Meet program eligibility requirements for a rated or non-rated aircrew member. Possess an Airman Certificate. Maintain an updated FAA Class II flight physical. Prior military service. Proficient in ForeFlight, SkyVector, Flightradar24, and SkyRouter. Compensation and Benefits
Competitive salary and bonus package. Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement plan with company match. Professional development and career advancement opportunities. AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. Details
Job : WASS OPERATIONS Primary Location : United States-Florida-Rockledge Schedule : Full-time Overtime Status : Exempt AAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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