Business Development Coordinator

The Krause Auto Group has been in business for over 30 years, and we attribute our longevity to our focus on both customer and employee satisfaction. Our employees are valued as individuals, and we support their growth through promotion from within and celebrating success stories. We offer excellent opportunities to grow within our diverse portfolio of 12 brands, including BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, McLaren, and Lotus, across four states: Georgia, South Carolina, North Carolina, and Florida. What we offer: Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long-term job security Responsibilities: Answer customer calls and follow up with service appointments Respond promptly to internet, phone, and live chat inquiries using email, scripts, and templates Provide customers with initial product information and direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads that are not ready to make an appointment or no-show Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management Utilize CRM tracking system daily Qualifications: At least one previous role in customer service experience Excellent teammate with a collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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