COMFORT SYSTEMS
Operations Supervisor - Warehouse (Supply Chain/Logistics)
COMFORT SYSTEMS, Rincon, Georgia, United States, 31326
Overview
Do you have a demonstrated ability to drive process improvement and lead change? Penske Logistics is seeking a proven leader with relevant experience to join our team of logistics professionals at a warehousing operation. The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting Penske goals and objectives. This role is eligible for bonus based on performance and location performance (up to 12% of base for Max Performance). Position Summary
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. Supervise most processes directly, including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Shift : The hours are Sunday– Wednesday, 4:30 pm– 3:30 am. Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off shift as needed. Flexibility required around peak season, holidays, short-staffed periods, and business needs. Salary : $54,900-$72,700; In this role, Operations Supervisor will be bonus eligible based on performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance. Major Responsibilities
People
– Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives; establish and sustain performance standards that are specific and measurable; interview hourly associates and provide recommendations for hire; monitor attendance, productivity, and other performance standards and provide coaching and counseling; motivate and engage associates by focusing on team accomplishments and recognition. Operations
– Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control; conduct team meetings; evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations; assist in new associate training; provide relief coverage during time-off or absences; maintain thorough working knowledge of site operating systems to ensure compliance and correct exception resolution; complete all necessary records and reports timely and accurately. Finance
– Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.; understand the relationship between decision-making and profitability; closely manage associates' working hours to minimize overtime and meet or exceed productivity targets. Safety
– Ensure day-to-day management and associate activities align with the location safety strategy; provide communication, training, feedback, and direction to ensure safe performance; ensure compliance with applicable regulatory agencies and company policies; conduct safety observations. Growth/Customer Experience
– Understand location-specific customer goals and work to meet and exceed these expectations daily; communicate commitment to helping customers meet objectives; identify areas for Continuous Improvement efforts. Fleet/Assets
– Plan work assignments to ensure effective use of warehouse equipment; ensure safe and efficient operation of equipment by hourly associates; coordinate with vendors to maintain equipment; perform other projects and tasks as assigned by the manager. Qualifications
2–4 years related functional experience High School Diploma or equivalent required; Bachelor’s Degree preferred Strong written and verbal communication skills; active listening Advanced computer skills including Word, Excel, Outlook and PowerPoint Ownership and responsibility to run the operation with a sense of urgency Ability to build rapport with associates and external customers at all levels Time management and organizational skills; ability to think and decide independently Ability to drive process improvement and lead change Experience with inventory management system preferred Regular, predictable, full attendance Willingness to travel as necessary and comply with Penske employment processes (background check, drug screening, etc.) Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Read, communicate verbally and/or in written form, remember and analyze information, and understand instructions Stand, walk, and sit; use hands to touch, handle, and feel; reach with hands and arms Occasionally lift and/or move up to 25 lbs (12 kg) Vision requirements: close, distance, peripheral, depth perception, and focus adjustment Penske is an Equal Opportunity Employer. Benefits
Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/
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Do you have a demonstrated ability to drive process improvement and lead change? Penske Logistics is seeking a proven leader with relevant experience to join our team of logistics professionals at a warehousing operation. The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting Penske goals and objectives. This role is eligible for bonus based on performance and location performance (up to 12% of base for Max Performance). Position Summary
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. Supervise most processes directly, including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Shift : The hours are Sunday– Wednesday, 4:30 pm– 3:30 am. Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off shift as needed. Flexibility required around peak season, holidays, short-staffed periods, and business needs. Salary : $54,900-$72,700; In this role, Operations Supervisor will be bonus eligible based on performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance. Major Responsibilities
People
– Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives; establish and sustain performance standards that are specific and measurable; interview hourly associates and provide recommendations for hire; monitor attendance, productivity, and other performance standards and provide coaching and counseling; motivate and engage associates by focusing on team accomplishments and recognition. Operations
– Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control; conduct team meetings; evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations; assist in new associate training; provide relief coverage during time-off or absences; maintain thorough working knowledge of site operating systems to ensure compliance and correct exception resolution; complete all necessary records and reports timely and accurately. Finance
– Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.; understand the relationship between decision-making and profitability; closely manage associates' working hours to minimize overtime and meet or exceed productivity targets. Safety
– Ensure day-to-day management and associate activities align with the location safety strategy; provide communication, training, feedback, and direction to ensure safe performance; ensure compliance with applicable regulatory agencies and company policies; conduct safety observations. Growth/Customer Experience
– Understand location-specific customer goals and work to meet and exceed these expectations daily; communicate commitment to helping customers meet objectives; identify areas for Continuous Improvement efforts. Fleet/Assets
– Plan work assignments to ensure effective use of warehouse equipment; ensure safe and efficient operation of equipment by hourly associates; coordinate with vendors to maintain equipment; perform other projects and tasks as assigned by the manager. Qualifications
2–4 years related functional experience High School Diploma or equivalent required; Bachelor’s Degree preferred Strong written and verbal communication skills; active listening Advanced computer skills including Word, Excel, Outlook and PowerPoint Ownership and responsibility to run the operation with a sense of urgency Ability to build rapport with associates and external customers at all levels Time management and organizational skills; ability to think and decide independently Ability to drive process improvement and lead change Experience with inventory management system preferred Regular, predictable, full attendance Willingness to travel as necessary and comply with Penske employment processes (background check, drug screening, etc.) Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Read, communicate verbally and/or in written form, remember and analyze information, and understand instructions Stand, walk, and sit; use hands to touch, handle, and feel; reach with hands and arms Occasionally lift and/or move up to 25 lbs (12 kg) Vision requirements: close, distance, peripheral, depth perception, and focus adjustment Penske is an Equal Opportunity Employer. Benefits
Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/
#J-18808-Ljbffr