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The Salvation Army

Sales and Production Associate

The Salvation Army, Worcester, Massachusetts, us, 01609

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Overview

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and in the production area. The Sales and Production Associate will maintain order and create a pleasant, hospitable work environment and sustain customer relationships while performing a wide variety of duties across store and production operations. Responsibilities

Assist in creating a pleasant and hospitable work environment and maintain good customer relationships. Assist, as required, with store operations. Serve all customers in a courteous and efficient manner. Handle all donations with care and donors with respect and courtesy. Handle merchandise as directed, maintaining proper categories and colorization. Ensure that the store is sufficiently stocked and “ragged out” in accordance with the Arc Command Rag out Calendar. Assist in cleaning and general maintenance of store property. Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management. Maintain a clean and clutter-free work area. Be well-versed in and comply with the Guide to Thrift Store & Donation Center Operations manual. Support the work therapy program component by providing beneficiaries with professional conduct, work habits, and supervision as directed by the Supervisor. Other duties as assigned by the immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator. Cashier/Sales Floor

Comply with all cash handling and security standards related to cash register operations, daily sales reports, and bank deposits. Sort, price, stock, and “rag out” showcase merchandise and other areas as directed. Restock fitting room merchandise back to racks in proper category and color code. Maintain merchandise displays as directed. Answer telephone calls in an efficient, friendly, professional manner. Sorter

Sort a minimum of 300 store-quality garments per hour by department. Assist moving donations to the sorting table as needed. Assist with hanging merchandise as needed. Assist running clothing racks as needed. Hanger/Tagger

Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks by department, category, and color order. Assist moving donations to the sorting table as needed. Assist sorting clothing as needed. Assist running clothing racks as needed. Pricer

Price a minimum of 250 garments per hour using a range of prices based on style, quality, and condition. Acquire and maintain knowledge of name-brand merchandise and value. Assist moving donations to the sorting table as needed. Assist with ticketing merchandise as needed. Assist with running clothing racks as needed. Runner

Place a minimum of 225 garments per hour from the production room to the sales floor on the proper rack by department, category and color order. Straighten and maintain clothing racks as assigned. Rag out merchandise per the Territorial ARC Rag Out Calendar. Assist hanging merchandise as needed. Bric a Brac

Sort and clean all saleable miscellaneous merchandise donations daily. Ticket all merchandise and assign an individual fair market price for each item. Place and maintain all merchandise in the required order and manner. Rag out merchandise per the Territorial ARC Rag Out Calendar. Shoes/Accessories

Sort and clean all saleable shoes, handbags and accessory donations daily. Ticket all merchandise and assign an individual fair market price for each item. Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in order. Rag out merchandise per the Territorial ARC Rag Out Calendar. Domestics

Sort and measure all saleable linen items daily as required. Ticket all merchandise and assign an individual fair market price for each item. Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in order. Rag out merchandise per the Territorial ARC Rag Out Calendar. Books/Records/Toys

Sort and clean all saleable merchandise daily as required. Ticket all merchandise and assign an individual fair market price for each item according to established policies. Place and maintain all merchandise in the required order and manner. Rag out merchandise per the Territorial Rag Out Calendar. Furniture/Electrical

Sort, clean and test all electrical and furniture donations as required. Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for each item. Complete furniture tickets and record required information assigning a fair market price for each item. Place and maintain all merchandise in the required order and manner. Mark down furniture items on the sales floor in accordance with policy. Rag out merchandise per the Territorial ARC Rag Out Calendar. Donations/Maintenance

Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily. Accept donations in accordance with standard policies while providing courteous, respectful service to the donor. Able to lift 100 pounds. Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities. Safeguard all donated materials and assigned equipment. Ensure a constant flow of donations to the sorting table throughout the day. Assist with ragging out the sales floor as assigned. Bale ragouts and trash as required. Perform lawn and garden work as needed. Qualifications

Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers. Excellent customer service skills. Ability to understand and follow directions. Ability to stand for long periods of time. Ability to lift 50 pounds. About The Salvation Army

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives. Employment details

Seniority level: Entry level Employment type: Part-time Job function: Sales and Business Development Industries: Non-profit Organizations Note: This posting contains role-specific information for internal use and applicant tracing. Referrals may increase your chances of interviewing.

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