Destination Knot | Destination Wedding Careers & Travel Business Opportunities
Customer Support Specialist | Travel | Remote
Destination Knot | Destination Wedding Careers & Travel Business Opportunities, New York, New York, United States
Overview
Destination Knot | Destination Wedding Careers & Travel Business Opportunities. This range is provided by Destination Knot | Destination Wedding Careers & Travel Business Opportunities. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range : $20,000.00/yr - $65,000.00/yr Job title:
Customer Support Specialist Travel Industry (Remote) Location:
Remote USA Based Schedule:
Flexible | Part-Time or Full-Time Options About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. Youll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview:
We're looking for a motivated, detail-oriented
Customer Support Specialist
who thrives in a fast-paced, remote environment. Youll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Key Responsibilities Respond to customer inquiries via email, phone, and chat in a timely and professional manner Provide accurate information about travel bookings, itineraries, and policies Troubleshoot common client issues and escalate complex matters as needed Maintain up-to-date knowledge of supplier systems, policies, and procedures Follow up with clients to ensure satisfaction and support post-booking Log all communications accurately using internal systems Maintain high levels of professionalism and empathy
Preferred Qualifications
Prior experience in customer service or the travel industry is a plus (but not required) Strong communication skills and ability to work independently Comfortable using online tools, booking portals, and CRM systems Tech-savvy with a quiet, professional home workspace Passionate about helping others and delivering great service Must be 18+ and authorized to work in the United States
What We Provide
Full training and ongoing mentorship Travel agent certification (if desired) Access to travel discounts and perks Supportive online community and tools to help you succeed
Love helping people? Have a passion for travel? This could be your next favorite remote opportunity! #J-18808-Ljbffr
Destination Knot | Destination Wedding Careers & Travel Business Opportunities. This range is provided by Destination Knot | Destination Wedding Careers & Travel Business Opportunities. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range : $20,000.00/yr - $65,000.00/yr Job title:
Customer Support Specialist Travel Industry (Remote) Location:
Remote USA Based Schedule:
Flexible | Part-Time or Full-Time Options About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. Youll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview:
We're looking for a motivated, detail-oriented
Customer Support Specialist
who thrives in a fast-paced, remote environment. Youll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Key Responsibilities Respond to customer inquiries via email, phone, and chat in a timely and professional manner Provide accurate information about travel bookings, itineraries, and policies Troubleshoot common client issues and escalate complex matters as needed Maintain up-to-date knowledge of supplier systems, policies, and procedures Follow up with clients to ensure satisfaction and support post-booking Log all communications accurately using internal systems Maintain high levels of professionalism and empathy
Preferred Qualifications
Prior experience in customer service or the travel industry is a plus (but not required) Strong communication skills and ability to work independently Comfortable using online tools, booking portals, and CRM systems Tech-savvy with a quiet, professional home workspace Passionate about helping others and delivering great service Must be 18+ and authorized to work in the United States
What We Provide
Full training and ongoing mentorship Travel agent certification (if desired) Access to travel discounts and perks Supportive online community and tools to help you succeed
Love helping people? Have a passion for travel? This could be your next favorite remote opportunity! #J-18808-Ljbffr