Music Jobs US
Overview
As Senior Manager, Support, you serve report to the VP Support and act as the senior escalation and operations lead within our global support function, bridging day to day service delivery with process and policy improvement. You’ll act as a trusted expert and mentor to the frontline team, guiding best practices, resolving complex issues, and ensuring that insights from the support experience drive continuous improvement across tools, workflows, and documentation. Qualifications
Must have 5+ years of experience in a customer-facing support or operations role, ideally within digital music distribution or a related industry. Familiarity with digital music services, metadata workflows, and industry best practices strongly preferred. Compensation
$68,6040 - $140,400/year Location
Beverly Hills, CA Application
Full details of the role & how to apply can be found below. If you can’t see this then you’ll need to sign in or sign up! Subscribe now to apply for this job. Already a subscriber? Please Sign In
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As Senior Manager, Support, you serve report to the VP Support and act as the senior escalation and operations lead within our global support function, bridging day to day service delivery with process and policy improvement. You’ll act as a trusted expert and mentor to the frontline team, guiding best practices, resolving complex issues, and ensuring that insights from the support experience drive continuous improvement across tools, workflows, and documentation. Qualifications
Must have 5+ years of experience in a customer-facing support or operations role, ideally within digital music distribution or a related industry. Familiarity with digital music services, metadata workflows, and industry best practices strongly preferred. Compensation
$68,6040 - $140,400/year Location
Beverly Hills, CA Application
Full details of the role & how to apply can be found below. If you can’t see this then you’ll need to sign in or sign up! Subscribe now to apply for this job. Already a subscriber? Please Sign In
#J-18808-Ljbffr